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YOYOtech.care@HEXUS  YOYOtech, open 7 days a week from a central London location really is the house of technology. Offering BIG deals and web based prices in store they are the latest retailer to join the care@HEXUS scheme. |
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16-05-2008, 02:33 PM
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#1 (permalink) |
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Registered+
Join Date: May 2008
Location: Nottingham
Posts: 28
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RMA refund policy
Hello,
What is the policy on returning faulty goods for RMA and refund please? My board was purchased from the store on the 26th of April. Is this too long for a refund? |
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16-05-2008, 02:53 PM
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#2 (permalink) |
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YOYOtech
Join Date: Dec 2006
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Re: RMA refund policy
Hi
This shouldnt be a problem, however we would need to test the product first If you pop in to the store, see someone in cudtomerservice dept, we then can take care of it from there onwards Regards Kul |
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16-05-2008, 04:57 PM
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#3 (permalink) |
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Re: RMA refund policy
Originally Posted by YOYOtech - Kul
Hi Kul,
Reason I ask about a refund is I need my PC for work, and I cannot afford to wait for a RMA'd board, so I'd like to purchase a replacement then get this one returned. I'll try and do this at the end of the month. |
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16-05-2008, 07:28 PM
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#5 (permalink) |
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Re: RMA refund policy
Originally Posted by YOYOtech - Kul
Oh right, that would be a pain as I'm in Nottingham and I can't get to London until the 28th which will be
4 days over the 28 days. |
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20-05-2008, 12:04 PM
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#9 (permalink) |
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YOYOtech
Join Date: Dec 2006
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Re: RMA refund policy
Originally Posted by flibblesan
Can I suggest that you give the guys in store a call on Monday - they should have bang up to date info on shipments by that date and will be able to help you
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30-05-2008, 07:14 PM
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#11 (permalink) |
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Re: RMA refund policy
I couldn't get down, so looks like I've missed the deadline and I'll post the board off to get it swapped. The RMA form on the website is asking for my order number, but I bought in the store. I've not had any reply to the RMA form. How do I send this back for RMA?
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