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    Go Back   HEXUS.community discussion forums > care@HEXUS > YOYOtech.care@HEXUS

    YOYOtech.care@HEXUS YOYOtech, open 7 days a week from a central London location really is the house of technology. Offering BIG deals and web based prices in store they are the latest retailer to join the care@HEXUS scheme.

     
     
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    Old 07-01-2007, 12:36 PM   #1 (permalink)
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    Anyway to cancel a order?

    Hi

    I was making a order today and added a pc case to it but then forgot to remove it before paying,my brother was asking me somthing at the time.

    So i was woundering is there anyway to cancel the order and redo it without the case?Or am i stuck with it now

    Thanks for the help
    kelder is offline  
    Old 07-01-2007, 12:41 PM   #2 (permalink)
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    I'm sure the Yoyotech support will try as hard as they possibly can to help you.
    So don't worry, Lol.
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    Old 07-01-2007, 12:45 PM   #3 (permalink)
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    Ok cool thanks for the help.
    Just found the faq at the bottom of the yoyotech page and it says to call them,never noticed it before posting this.

    Just phoned up and it only took 2 minutes to sort out.Very impressed with the service yoyotech provide

    Last edited by kelder; 07-01-2007 at 01:03 PM.. Reason: updating
    kelder is offline  
    Old 07-01-2007, 01:04 PM   #4 (permalink)
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    Hi Guys, need to cancel an order, we have a couple of ways for that, 1st you can call us on 08700 27 11 26, or 2nd you can email us at sales@yoyotech.co.uk, as soon as we get a response from you, order will get cancelled
    YOYOtech - Kul is offline  
    Old 07-01-2007, 01:23 PM   #5 (permalink)
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    There you go..
    Always good to see Customer Service working, Lol.
    Unlike so many other companies (bar a couple of my favourites), Yoyotech appears to try at least.
    torched_geek is offline  
    Old 08-01-2007, 06:18 PM   #6 (permalink)
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    aye but then you wait for ages and ages for the bank to give you your money back !



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    Old 08-01-2007, 07:23 PM   #7 (permalink)
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    Usually the only time you should be waiting for money back from the banks is if your payment was approved (authorised) and you have asked to have your order cancelled, that would take about 3/4 working days.
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