AW8-MAX Heat spreader problem

[ksunday]

Hi,

I just bought an AW8-MAX from aria.co.uk and it arrived today but the heat spreader on the FSB is at a slight angle on the chip...I can see a gap between the spreader and the chip.

Has anyone else had this problem and is there a quick fix for it that I can attempt without damaging the motherboard? The side that is raised is one of the two sides without screws holding it down.

I don't really want to have to return it to Aria as I had quite a few problems getting my order in the first place and I can't see anywhere to get an RMA for Abit in the UK which is a bit strange.

Help!


James

[ABIT Max]

Hi,

I just bought an AW8-MAX from aria.co.uk and it arrived today but the heat spreader on the FSB is at a slight angle on the chip...I can see a gap between the spreader and the chip.

Has anyone else had this problem and is there a quick fix for it that I can attempt without damaging the motherboard? The side that is raised is one of the two sides without screws holding it down.

I don't really want to have to return it to Aria as I had quite a few problems getting my order in the first place and I can't see anywhere to get an RMA for Abit in the UK which is a bit strange.

Help!


James

Hi,James
Aw8 D is Abit new product,it should not happen like that,can you pls send me picture,so that i can clarify the issue,once it is done by factory when they MP,then i will ask Aria to give you new one to replace.
but i need to see picture,thx
pls send to Abit uk,picture and explain again the problem,ythx a lot,
i will look after this case for you
technical@abitcomputer.co.uk
max@abitcomputer.co.uk

[ksunday]

Hi Max,

Thanks for the prompt reply!

I'll get a picture done this evening when I get back from work and send it to you.


Regards,

James

[ksunday]

Hi,

I've sent two pictures I hope shows the problem off to the email addresses from your post.

Also, to clarify...it's the AW8-MAX not the AW8D but I only received it today.


Regards,

James

[ABIT Max]

Hi,

I just bought an AW8-MAX from aria.co.uk and it arrived today but the heat spreader on the FSB is at a slight angle on the chip...I can see a gap between the spreader and the chip.

Has anyone else had this problem and is there a quick fix for it that I can attempt without damaging the motherboard? The side that is raised is one of the two sides without screws holding it down.

I don't really want to have to return it to Aria as I had quite a few problems getting my order in the first place and I can't see anywhere to get an RMA for Abit in the UK which is a bit strange.

Help!


James

Aw8-Max,ok will check for you,and i did nit receive yourmail,pls resend again
max@abitcomputer.co.uk

[ksunday]

Hi Max,

Hope the pictures were okay...saw you forwarded it on.


Thanks,

James

[ksunday]

I decided to give the motherboard a go anyway.

I put it together and booted it up with the following:

Pentium D 805
Zalman CPS9500
2 x Geil 512Mb DDR2 667Mhz RAM
XFX 7600GS

First time I got a 2-tone beep and no video until I realised I'd not plugged the fan-mate into the Zalman and it wasn't spinning so I connected that up. Doh!

Now I get no beep and no video and 9.0 is displayed on the LCD screen on the MBoard.

I tried taking the graphics card out but the same happened so I guess it's nothing to do with that and looking in the manual it seems it isn't getting into the Award BIOS.

I cleared the CMOS a couple of times but with no luck and also tried swapping RAM and PSU's (550W).

Is there anything else I can try?


James

[ABIT Sean]

It could be an issue with the bios version and the Pentium D CPU.

[ksunday]

What should I do?

I can't get another Pentium to check unfortunately.


James

[ABIT Sean]

After checking the photos you sent us we strongly recommend that you send the board back to the retailer for a replacement.