Stupid Macbook Pro GPU

[Biscuit]

For a while now my MBP has been ok but every now and then i get the whole bumpgate thing where the computer doesnt recognise the gpu and i get nothing at all on my monitor.

Does anyone have a solution to get this going again?

Every time this happens i get ready to take it back and the damn thing wakes up and starts working its very irritating being in this limbo.

If it doenst randomly start working again and i do take it back for repairs this will be like the 4th or 5th time its gone in to get something fixed on it, is there anything i can expect after this many faults like... a replacement? lol

[Biscuit]

Well its started up again today for no particular reason... drives me round the bend this thing

[DDY]

The MBP you bought is inherently faulty; therefore by the SoGA you're entitled to a repair or replacement free of charge.

Fortunately (for you) the NV bump fiasco is widespread and well known; arranging a repair shouldn't be too hard. However the intermittent nature of your problem may be too much to get around the heads of some tech support staff, you'll need to speak slowly and use small words.

My previous laptop, the Dell Vostro 1400 was also affected by the NV bump issue, although a different fault sent it to an early grave; I invoked the SoGA and Dell repaired it without costing me a penny.

[Biscuit]

However the intermittent nature of your problem may be too much to get around the heads of some tech support staff, you'll need to speak slowly and use small words

This is the problem i have faced in the past, they refuse to repair anything if they cant duplicate the issue. Basically if it goes its usually only for a couple of days and when im ready to take it in for repair it springs back to life. Even forgetting SOGA i am entitled for repair under my Apple care but i have no idea how to prove it too them.

Any thoughts or ideas would be greatly appreciated.

[mightymouse]

try speaking to someone else or call applecare when the fault happens then at least you can log the fault. i have never tried this just giving some suggestions

[DDY]

A bit late coming back to this convo, sorry. I suggest calling Apple instead of explaining this to staff in an Apple store, seldom do staff in electronics stores have actual knowledge on what they're selling. Calling Apple should allow your case to be forwarded to higher levels of support who will eventually heed your words and understand the concept of intermittent failure, if initial attempts to arrange a repair with the first person you speak with fails.

Apple have publicly acknowledged the NV bump issue, if you ever have a problem with tech support, point to this fact.

EDIT: http://support.apple.com/kb/TS2377

[Terbinator]

But i thought Mac's, i, Pro or otherwise just, work...

[Biscuit]

Thanks for that link DDY i think il get in touch with them today!

Well this isnt entirely Apples fault as a lot of non Apple computers have been affected by it but my macbook has had other issues. The DVD drive breaking twice being the other prominant error i have encountered, this is due to the stupid slot loading drive. The kyboard and mouse completely cutting out.. that was a fun one.

Basically as much as i love the OS, if i didnt need a mac for editing (FCP) i dont think i wud have kept it.

[Biscuit]

Well it went off again and i stupidly didnt back the whole thing up so i had to wait for it to come back to life again before i could take it in. Thankfully its done that now so im gunna back it up tonight and take it in for repairs tomorrow.

Il let you know how i get on, hopefully i shouldnt have any issues!