View Full Version : SCAN.care@HEXUS :: After sales support

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  1. Help Scan absolutely abusing the RMA due to lack of staff and high volume of return ?????
  2. Help MEG CREATION unstable
  3. Resolved Stock delay inquiry
  4. Pointless Delay to Order. So Easily Avoidable.
  5. Help RMA - Items Tested, No Fault Found?
  6. Help Vega 56 becoming increasingly unstable
  7. Help Compact keyboard missing key
  8. Help Problems with ROG Zenith Extreme
  9. Resolved RMA on Z170 Pro Gaming Motherboard - Rejected?
  10. 1 stick of duel channel memory failed and rma sent and received by scan
  11. Incredibly Frustrating Returns Process
  12. DPD Couriers
  13. rma - how much longer
  14. Help RMA service no fault found, very unhappy.
  15. Help RMA Rejected. Would like a clearer picture.
  16. Ordered Corsair 460x RGB, received the non-RGB version
  17. Help Scan contact us broken? Problem with Zotac 1050 Ti Mini
  18. Next day delivery still not despatched.
  19. Free Civ 6 game with RX480?
  20. Help 1080FTW blew on me
  21. Just wondering how bad the queue is for the Nintendo Classic Mini
  22. Scan After Sales Support Guidlines
  23. Help 70 orders and £8382 later I'm done with Scan
  24. Third time - not so lucky.
  25. Help Amd fx8350 DEAD
  26. Help Return taking an age
  27. Refund not issued for cancelled order
  28. Wrong delivery address!!
  29. Help Asus Z170 Pro Gaming freezing during profile selection
  30. Help Damaged upon retrieval RMA rejected.
  31. Help Power Issue on a PC ordered in Jan 2016
  32. Notice to invoke DSR rights to cancel a purchase within 14 days
  33. Need assistance from Scan
  34. Delayed Order Notification - {D7EB2A91-63B8-4D7C-A61A-A9DE13933B5C}
  35. Samsung SSD Free Assassins Creed Syndicate Code
  36. Help Delayed Order Notification - {AC862DA1-BF1C-4E26-83F7-D7D3C35ED20A}
  37. Checking order contains the correct item/s
  38. Help Ordered last Thursday, Now is Wednesday Still not picked. Item is instock
  39. Help Scan Warranty incredibly slow process
  40. Faulty Motherboard and a ruined CPU
  41. Games bundle supplied with mobo/cpu bundle invalid. Scan passed the buck to Intel
  42. Help OoS Components impeding order?
  43. Resolved Scan are failing to recongize the issue i am having
  44. Resolved Need to return M2 SSD as not compatible with my motheroard
  45. Delayed Order Notification
  46. Resolved Update on my RMA
  47. Unexpected volumes.
  48. RMA deemed damaged. No damage when in my possession. Refund/RMA rejected.
  49. Rights Under RMA
  50. Resolved Despatched Date
  51. Resolved Second faulty motherboard, no reponse.
  52. Resolved Scan refuse to refund postage after sending me the wrong item.
  53. Resolved NVIDIA Witcher 3 Promo
  54. Resolved 290X Faulty - SCAN Email support is useless, trying forums instead
  55. Resolved New Build stability issues
  56. Resolved ASUS MG279Q freesync monitor
  57. Resolved RMA woes
  58. Resolved Scan sent faulty GPU, refusing to refund in full
  59. Resolved made an order over the weekend, still waiting to hear from it
  60. Resolved Stability issues with new hardware
  61. Resolved EVGA Backplate
  62. Resolved Status of RMA?
  63. Resolved No Witcher 3 Code
  64. Resolved Having to be sent a third card before the possibility of a refund?
  65. Resolved RMA Status
  66. Scan claiming broken pins on RMA of motherboard - total nonsense
  67. Resolved Possible mainboard issue
  68. Resolved Witcher 3 promotional code
  69. Resolved Help with my RMA return
  70. Resolved Why is MSI Z97a showing instock when it isn't
  71. Resolved Rma 363691
  72. Resolved Witcher 3 code
  73. Resolved Order hasn't even been picked.
  74. Resolved Second Faulty Motherboard 'RMA 352167'
  75. Resolved How long does it take to authorise payment?
  76. Resolved Rma 352240
  77. Terrible Customer Service
  78. Resolved No RMA update in over a month
  79. Resolved NZXT H440 Razer edition query
  80. Resolved No contact from scan
  81. Resolved RMA Issue
  82. Resolved Cancel Order
  83. Resolved Confused by SCAN support queries
  84. Resolved Order cancel
  85. Resolved RMA progress
  86. Resolved Please review replacement policy
  87. Resolved RMA test not sufficient
  88. Resolved RMA delivery information ignored
  89. Help Gigabyte g1 970 screen flicker on display port
  90. Resolved RMA stopped?
  91. Resolved Order Delayed - no idea of when it will be delivered
  92. Resolved Pretty disappointed in the RMA process.
  93. Resolved Rma 346661
  94. Resolved Rma 346683 & 341863
  95. Resolved Customer Service & Warranties, Upset Customer.
  96. Resolved RMA, no update, 2 months with no graphics card!!!
  97. Resolved Gfx card does not work in 2 PCs, tested fine in RMA
  98. GTX 970 artifacting & crashing, appears to be DOA.
  99. Resolved RMA Refund overdue
  100. Resolved RMA waiting
  101. Resolved RMA stuck on Awaiting replacement / credit
  102. Resolved Nvidia coupon missing
  103. Resolved Issue with Zotac 780Ti currently in for return
  104. Resolved Ordered a GTX 970 back in September and wanted to know if I can get the Ubisoft offer
  105. Resolved Want a Red Harbinger Desk don't order from Scan!
  106. Resolved Eizo EV2736W - Backlight Bleed / Tint
  107. Resolved Again no order invoice
  108. Resolved MSI GTX 970 fan problem
  109. Resolved invoice not found
  110. Resolved Faulty Motherboard / Unhappy experience
  111. Resolved Refurb Laptop
  112. Resolved Credit card charged on out of stock items?
  113. Resolved RMA taking too long for a mistake that was Scan's fault
  114. Resolved Faulty MSI GTX 970
  115. Resolved Want to change items on my order or cancel
  116. Resolved 980GTX RMA Problems
  117. Resolved Graphics card returned - no fault found. Card is definitely faulty.
  118. Resolved Am I entitled to a full refund under the Sales of Goods Act?
  119. Resolved RMA - Items Tested, No Fault Found
  120. Resolved Scan RMA process
  121. Resolved Serious NVIDIA Shield Tablet issues...
  122. Resolved RMA request
  123. Resolved RMA: 5 Weeks and Counting
  124. Resolved Motherboard-CPU compatibility
  125. Resolved Replacement RMA SSD is not new and has a used W7 install and data on it!
  126. Resolved Faulty SSD
  127. Resolved Furious at Scan RMA
  128. Resolved RMA issue
  129. Resolved Motherboard RMA
  130. Resolved MSI R9 280x RMA
  131. Resolved Getting the motherboard back after testing
  132. Resolved Motherboard Testing
  133. Resolved Motherboard RMA No Fault Found
  134. Resolved Order stated shipped then magically out of stock...
  135. Resolved 3 out of the last 4 RMAs ended in poor service - no more scan
  136. Resolved Original Invoice request.
  137. Help No faith in Scan's stock system - delays and more delays.
  138. Resolved How long does it take to get a rma number
  139. Resolved Another damged item - no response from Customer Care.
  140. Resolved How long is it reasonable to wait for an RMA to be resolved
  141. Resolved Scan - delayed order: poor stock managment and poor communication
  142. Resolved Scan RMA taking very long time
  143. Resolved Faulty refurbished OCZ SSD - Third time!
  144. Resolved Scan Support Email
  145. Resolved Second Zotac GTX750ti needing RMA - can I pay extra and change brand?
  146. Resolved rma monitor sent as new
  147. Resolved Damaged PS4
  148. Resolved Bit of help on getting a decent update please
  149. Resolved RMA status - constant problems 1 month after the initial order
  150. Resolved DSR returns request ignored..
  151. Resolved OLQ unanswered since 20th march
  152. Resolved R9 290 Black Screen
  153. Resolved Free Delivery
  154. Resolved Email response times
  155. Resolved Query Response
  156. Resolved RMA, no information given and ignoring my emails.
  157. Resolved Technical help: problem with r9 270 graphics card (I think)
  158. Resolved Scan RMA not issued full refund / Customer Neglect
  159. Resolved Dispatched order
  160. Resolved Monitor check
  161. Resolved Scan RMA Issue
  162. Resolved Customer satisfaction.... yeah right
  163. Resolved Dispatched?
  164. Resolved Scansure and Overclocking
  165. Resolved EVGA SuperNOVA 1000W 80+ Platinum Full Modular PSU
  166. Resolved No tracking email
  167. Resolved Bundled Games
  168. Resolved XFX R9 270x missing battlefield code
  169. Resolved RMA query
  170. Resolved Returning an OCZ PSU that I bought
  171. Resolved RMA sticker received. What next
  172. Resolved RAM rejected due to bent pins A/C E-518939 order 00E2128709
  173. Resolved SSD faulty - Need replacement urgently
  174. Resolved msi twin frozr 7950 very loud
  175. Resolved RMA passed then all of a sudden Rejected?
  176. Resolved Quick RMA question.
  177. Resolved Very Strange issue on Cold Boot - Dont know what to try next
  178. Resolved Rma Query
  179. Resolved More poor service from Scan
  180. Resolved Cancelling order
  181. Resolved X102ba - bluetooth
  182. Resolved Poor service from Scan
  183. Resolved Help Cancel an Order
  184. Resolved Titan wearing out?
  185. Resolved Asus HD 7970 ROG Matrix Platinum crashing within 10 minutes
  186. Resolved RMA Asus Rampage IV Extreme 2 months ago
  187. Resolved Delayed email notification
  188. Resolved RMA Only showing as one item received
  189. Resolved RMA timeframe?
  190. Resolved Issue with new system & in person RMA questions
  191. Resolved Dead power supply
  192. Resolved Game Code bundle issue.
  193. Resolved Didnt recieve Arconis software with my seagate drives
  194. Resolved Broken front/intake fan bay holder on Fractal Design chassis
  195. Resolved Wish to cancel my recent order
  196. Resolved Supplier repair question...
  197. Resolved Somewhat defective looking gfx card
  198. Resolved Picking up my order
  199. Resolved Gigabyte GA-Z77X-UD5H Motherboard fault
  200. Resolved Minor damage on exterior box: Corsair 900D
  201. Resolved Partial Refund
  202. Resolved I RMA'd a motherboard > No issue found > Exact same problems again!
  203. Resolved Returns Policy on PSU
  204. Resolved Rma
  205. Resolved Corsair H60 possible parts missing and no instructions
  206. Resolved Problems with return
  207. Resolved RMA for 400W Seasonic SS-400ET PSU
  208. Resolved Possible RMA
  209. Resolved EVGA NVIDIA 630 Fan
  210. Resolved Saturday Delivery - didnt happen (AGAIN!!!) - extra expense/time/costs
  211. Resolved Acronis software
  212. Resolved EVGA gtx 680 order
  213. Resolved RMA: vertex plus SSD drive
  214. Resolved XFX Graphics Card Rma problem
  215. Resolved Problem with graphics card
  216. Resolved payment has been declined
  217. Resolved Not recieved reply to email in 7 days.
  218. Resolved Mobo Scan RMA how long does this take anyone dealt with in past?
  219. Resolved Malfunctioning PSU and/or MOBO? Fried connector.
  220. Resolved Xfx rma
  221. Resolved Help with returns request/RMA
  222. Resolved Re: Previous RMA
  223. Resolved Bios Reset ? lost Overclock ?
  224. Resolved Western digital hard drive return
  225. Resolved RMA 307324 1TB Seagate ST31000524AS SATA
  226. Resolved MSI HD7970 Overclocked Edition R7970-2PMD3GD5/OC
  227. Resolved customer service
  228. Resolved A heads up in relation to automated RMA emails
  229. Resolved RMA status update
  230. Resolved Who deals with my RMA?
  231. Resolved XFX HD7750 How to Get the Free Games Please?
  232. Resolved Status Of RMA?
  233. Resolved No response to queries regarding return
  234. Resolved - ETA of replacement.
  235. Resolved RMA postage - Thanks!
  236. Resolved Pre-Ordered a mother board, need to cancel
  237. Resolved No response from my online RMA request OLQ1138023
  238. Resolved No response on online RMA request OLQ1138023
  239. Resolved No followup with my Scan RMA - Help Please
  240. Resolved No communication from my online RMA request OLQ1139168
  241. Resolved Rma question
  242. Resolved Crashes with 7970
  243. Resolved Order made yesterday between 14:00 - 14:30
  244. Resolved I have returned this item as faulty, no refund has been given!
  245. Resolved Several On Line Query requests for RMA and no responce
  246. Resolved where is my order?
  247. Resolved Olq1130561
  248. now not so positive feedback
  249. Resolved Account details update problem
  250. Help Don't know how to connect USB 2.0 front panel to motherboard