View Full Version : SCAN.care@HEXUS :: After sales support

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  1. Help Vega 56 becoming increasingly unstable
  2. Help Compact keyboard missing key
  3. Help Problems with ROG Zenith Extreme
  4. Resolved RMA on Z170 Pro Gaming Motherboard - Rejected?
  5. 1 stick of duel channel memory failed and rma sent and received by scan
  6. Incredibly Frustrating Returns Process
  7. DPD Couriers
  8. rma - how much longer
  9. Help RMA service no fault found, very unhappy.
  10. Help RMA Rejected. Would like a clearer picture.
  11. Ordered Corsair 460x RGB, received the non-RGB version
  12. Help Scan contact us broken? Problem with Zotac 1050 Ti Mini
  13. Next day delivery still not despatched.
  14. Free Civ 6 game with RX480?
  15. Help 1080FTW blew on me
  16. Just wondering how bad the queue is for the Nintendo Classic Mini
  17. Scan After Sales Support Guidlines
  18. Help 70 orders and £8382 later I'm done with Scan
  19. Third time - not so lucky.
  20. Help Amd fx8350 DEAD
  21. Help Return taking an age
  22. Refund not issued for cancelled order
  23. Wrong delivery address!!
  24. Help Asus Z170 Pro Gaming freezing during profile selection
  25. Help Damaged upon retrieval RMA rejected.
  26. Help Power Issue on a PC ordered in Jan 2016
  27. Notice to invoke DSR rights to cancel a purchase within 14 days
  28. Need assistance from Scan
  29. Delayed Order Notification - {D7EB2A91-63B8-4D7C-A61A-A9DE13933B5C}
  30. Samsung SSD Free Assassins Creed Syndicate Code
  31. Help Delayed Order Notification - {AC862DA1-BF1C-4E26-83F7-D7D3C35ED20A}
  32. Checking order contains the correct item/s
  33. Help Ordered last Thursday, Now is Wednesday Still not picked. Item is instock
  34. Help Scan Warranty incredibly slow process
  35. Faulty Motherboard and a ruined CPU
  36. Games bundle supplied with mobo/cpu bundle invalid. Scan passed the buck to Intel
  37. Help OoS Components impeding order?
  38. Resolved Scan are failing to recongize the issue i am having
  39. Resolved Need to return M2 SSD as not compatible with my motheroard
  40. Delayed Order Notification
  41. Resolved Update on my RMA
  42. Unexpected volumes.
  43. RMA deemed damaged. No damage when in my possession. Refund/RMA rejected.
  44. Rights Under RMA
  45. Resolved Despatched Date
  46. Resolved Second faulty motherboard, no reponse.
  47. Resolved Scan refuse to refund postage after sending me the wrong item.
  48. Resolved NVIDIA Witcher 3 Promo
  49. Resolved 290X Faulty - SCAN Email support is useless, trying forums instead
  50. Resolved New Build stability issues
  51. Resolved ASUS MG279Q freesync monitor
  52. Resolved RMA woes
  53. Resolved Scan sent faulty GPU, refusing to refund in full
  54. Resolved made an order over the weekend, still waiting to hear from it
  55. Resolved Stability issues with new hardware
  56. Resolved EVGA Backplate
  57. Resolved Status of RMA?
  58. Resolved No Witcher 3 Code
  59. Resolved Having to be sent a third card before the possibility of a refund?
  60. Resolved RMA Status
  61. Scan claiming broken pins on RMA of motherboard - total nonsense
  62. Resolved Possible mainboard issue
  63. Resolved Witcher 3 promotional code
  64. Resolved Help with my RMA return
  65. Resolved Why is MSI Z97a showing instock when it isn't
  66. Resolved Rma 363691
  67. Resolved Witcher 3 code
  68. Resolved Order hasn't even been picked.
  69. Resolved Second Faulty Motherboard 'RMA 352167'
  70. Resolved How long does it take to authorise payment?
  71. Resolved Rma 352240
  72. Terrible Customer Service
  73. Resolved No RMA update in over a month
  74. Resolved NZXT H440 Razer edition query
  75. Resolved No contact from scan
  76. Resolved RMA Issue
  77. Resolved Cancel Order
  78. Resolved Confused by SCAN support queries
  79. Resolved Order cancel
  80. Resolved RMA progress
  81. Resolved Please review replacement policy
  82. Resolved RMA test not sufficient
  83. Resolved RMA delivery information ignored
  84. Help Gigabyte g1 970 screen flicker on display port
  85. Resolved RMA stopped?
  86. Resolved Order Delayed - no idea of when it will be delivered
  87. Resolved Pretty disappointed in the RMA process.
  88. Resolved Rma 346661
  89. Resolved Rma 346683 & 341863
  90. Resolved Customer Service & Warranties, Upset Customer.
  91. Resolved RMA, no update, 2 months with no graphics card!!!
  92. Resolved Gfx card does not work in 2 PCs, tested fine in RMA
  93. GTX 970 artifacting & crashing, appears to be DOA.
  94. Resolved RMA Refund overdue
  95. Resolved RMA waiting
  96. Resolved RMA stuck on Awaiting replacement / credit
  97. Resolved Nvidia coupon missing
  98. Resolved Issue with Zotac 780Ti currently in for return
  99. Resolved Ordered a GTX 970 back in September and wanted to know if I can get the Ubisoft offer
  100. Resolved Want a Red Harbinger Desk don't order from Scan!
  101. Resolved Eizo EV2736W - Backlight Bleed / Tint
  102. Resolved Again no order invoice
  103. Resolved MSI GTX 970 fan problem
  104. Resolved invoice not found
  105. Resolved Faulty Motherboard / Unhappy experience
  106. Resolved Refurb Laptop
  107. Resolved Credit card charged on out of stock items?
  108. Resolved RMA taking too long for a mistake that was Scan's fault
  109. Resolved Faulty MSI GTX 970
  110. Resolved Want to change items on my order or cancel
  111. Resolved 980GTX RMA Problems
  112. Resolved Graphics card returned - no fault found. Card is definitely faulty.
  113. Resolved Am I entitled to a full refund under the Sales of Goods Act?
  114. Resolved RMA - Items Tested, No Fault Found
  115. Resolved Scan RMA process
  116. Resolved Serious NVIDIA Shield Tablet issues...
  117. Resolved RMA request
  118. Resolved RMA: 5 Weeks and Counting
  119. Resolved Motherboard-CPU compatibility
  120. Resolved Replacement RMA SSD is not new and has a used W7 install and data on it!
  121. Resolved Faulty SSD
  122. Resolved Furious at Scan RMA
  123. Resolved RMA issue
  124. Resolved Motherboard RMA
  125. Resolved MSI R9 280x RMA
  126. Resolved Getting the motherboard back after testing
  127. Resolved Motherboard Testing
  128. Resolved Motherboard RMA No Fault Found
  129. Resolved Order stated shipped then magically out of stock...
  130. Resolved 3 out of the last 4 RMAs ended in poor service - no more scan
  131. Resolved Original Invoice request.
  132. Help No faith in Scan's stock system - delays and more delays.
  133. Resolved How long does it take to get a rma number
  134. Resolved Another damged item - no response from Customer Care.
  135. Resolved How long is it reasonable to wait for an RMA to be resolved
  136. Resolved Scan - delayed order: poor stock managment and poor communication
  137. Resolved Scan RMA taking very long time
  138. Resolved Faulty refurbished OCZ SSD - Third time!
  139. Resolved Scan Support Email
  140. Resolved Second Zotac GTX750ti needing RMA - can I pay extra and change brand?
  141. Resolved rma monitor sent as new
  142. Resolved Damaged PS4
  143. Resolved Bit of help on getting a decent update please
  144. Resolved RMA status - constant problems 1 month after the initial order
  145. Resolved DSR returns request ignored..
  146. Resolved OLQ unanswered since 20th march
  147. Resolved R9 290 Black Screen
  148. Resolved Free Delivery
  149. Resolved Email response times
  150. Resolved Query Response
  151. Resolved RMA, no information given and ignoring my emails.
  152. Resolved Technical help: problem with r9 270 graphics card (I think)
  153. Resolved Scan RMA not issued full refund / Customer Neglect
  154. Resolved Dispatched order
  155. Resolved Monitor check
  156. Resolved Scan RMA Issue
  157. Resolved Customer satisfaction.... yeah right
  158. Resolved Dispatched?
  159. Resolved Scansure and Overclocking
  160. Resolved EVGA SuperNOVA 1000W 80+ Platinum Full Modular PSU
  161. Resolved No tracking email
  162. Resolved Bundled Games
  163. Resolved XFX R9 270x missing battlefield code
  164. Resolved RMA query
  165. Resolved Returning an OCZ PSU that I bought
  166. Resolved RMA sticker received. What next
  167. Resolved RAM rejected due to bent pins A/C E-518939 order 00E2128709
  168. Resolved SSD faulty - Need replacement urgently
  169. Resolved msi twin frozr 7950 very loud
  170. Resolved RMA passed then all of a sudden Rejected?
  171. Resolved Quick RMA question.
  172. Resolved Very Strange issue on Cold Boot - Dont know what to try next
  173. Resolved Rma Query
  174. Resolved More poor service from Scan
  175. Resolved Cancelling order
  176. Resolved X102ba - bluetooth
  177. Resolved Poor service from Scan
  178. Resolved Help Cancel an Order
  179. Resolved Titan wearing out?
  180. Resolved Asus HD 7970 ROG Matrix Platinum crashing within 10 minutes
  181. Resolved RMA Asus Rampage IV Extreme 2 months ago
  182. Resolved Delayed email notification
  183. Resolved RMA Only showing as one item received
  184. Resolved RMA timeframe?
  185. Resolved Issue with new system & in person RMA questions
  186. Resolved Dead power supply
  187. Resolved Game Code bundle issue.
  188. Resolved Didnt recieve Arconis software with my seagate drives
  189. Resolved Broken front/intake fan bay holder on Fractal Design chassis
  190. Resolved Wish to cancel my recent order
  191. Resolved Supplier repair question...
  192. Resolved Somewhat defective looking gfx card
  193. Resolved Picking up my order
  194. Resolved Gigabyte GA-Z77X-UD5H Motherboard fault
  195. Resolved Minor damage on exterior box: Corsair 900D
  196. Resolved Partial Refund
  197. Resolved I RMA'd a motherboard > No issue found > Exact same problems again!
  198. Resolved Returns Policy on PSU
  199. Resolved Rma
  200. Resolved Corsair H60 possible parts missing and no instructions
  201. Resolved Problems with return
  202. Resolved RMA for 400W Seasonic SS-400ET PSU
  203. Resolved Possible RMA
  204. Resolved EVGA NVIDIA 630 Fan
  205. Resolved Saturday Delivery - didnt happen (AGAIN!!!) - extra expense/time/costs
  206. Resolved Acronis software
  207. Resolved EVGA gtx 680 order
  208. Resolved RMA: vertex plus SSD drive
  209. Resolved XFX Graphics Card Rma problem
  210. Resolved Problem with graphics card
  211. Resolved payment has been declined
  212. Resolved Not recieved reply to email in 7 days.
  213. Resolved Mobo Scan RMA how long does this take anyone dealt with in past?
  214. Resolved Malfunctioning PSU and/or MOBO? Fried connector.
  215. Resolved Xfx rma
  216. Resolved Help with returns request/RMA
  217. Resolved Re: Previous RMA
  218. Resolved Bios Reset ? lost Overclock ?
  219. Resolved Western digital hard drive return
  220. Resolved RMA 307324 1TB Seagate ST31000524AS SATA
  221. Resolved MSI HD7970 Overclocked Edition R7970-2PMD3GD5/OC
  222. Resolved customer service
  223. Resolved A heads up in relation to automated RMA emails
  224. Resolved RMA status update
  225. Resolved Who deals with my RMA?
  226. Resolved XFX HD7750 How to Get the Free Games Please?
  227. Resolved Status Of RMA?
  228. Resolved No response to queries regarding return
  229. Resolved - ETA of replacement.
  230. Resolved RMA postage - Thanks!
  231. Resolved Pre-Ordered a mother board, need to cancel
  232. Resolved No response from my online RMA request OLQ1138023
  233. Resolved No response on online RMA request OLQ1138023
  234. Resolved No followup with my Scan RMA - Help Please
  235. Resolved No communication from my online RMA request OLQ1139168
  236. Resolved Rma question
  237. Resolved Crashes with 7970
  238. Resolved Order made yesterday between 14:00 - 14:30
  239. Resolved I have returned this item as faulty, no refund has been given!
  240. Resolved Several On Line Query requests for RMA and no responce
  241. Resolved where is my order?
  242. Resolved Olq1130561
  243. now not so positive feedback
  244. Resolved Account details update problem
  245. Help Don't know how to connect USB 2.0 front panel to motherboard
  246. Past 8pm, no dispatch
  247. Delayed Order
  248. Help Rma 292499
  249. Resolved Tracking reports RMA not found
  250. Resolved Invoice update