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Thread: repair questions

  1. #1
    Grizzled old-timer! Deadlight's Avatar
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    Red face repair questions

    I logged my RROD repair on the web site - 70 quid? I thought it was cheaper than that? It show that my warranty ran out on Dec 07, but thats the standard 1 year, no?
    This hot girl came over to myspace last night, she twittered my yahoo till I
    googled all over her facebook. Ask Jeeves...

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  2. #2
    Going Retro!!! Ferral's Avatar
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    Re: repair questions

    Yeah, you are covered for upto 3yrs with the RROD. I suggest you actually ring Microsoft support about it and book the repair in via one of their agents.

    Number is :

    0800 587 1102

  3. #3
    Member Trash Man's Avatar
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    Re: repair questions

    As Ferral said, give them a ring. The Xbox is under 3 years old so they should repair free of charge.

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    Entangled Lee`'s Avatar
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    Re: repair questions

    Failing that, I repaired mine with a kit from ebay (that never cost that much) took a bit of time, patience and some swearing. It's just a case of replacing the thermal paste on the GPU and CPU, assuming it's caused by the normal problems. I would only recommend this as a last resort though.

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    Grizzled old-timer! Deadlight's Avatar
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    Re: repair questions

    well I bought a kit, and some thermal paste + cleaning alcohol, and...it worked! The 'kit' comes with typos and wrong amount of washers and all that (!) but it saved me a few quid!
    This hot girl came over to myspace last night, she twittered my yahoo till I
    googled all over her facebook. Ask Jeeves...

    System 1: Intel i5-2500k OC STABLE @5.05ghz with a ThermaTake Frio (air power!), 8Gb 1600 (9-9-9-24) R3 Patriot G2 RAM, nVidia GTX980TI ;
    System 2: HP N40L Microserver;
    System 3: MSI 'Ghost Pro' laptop - 16Gb DDR4 RAM, nVidia 970M, i7-6700, 256GB PCIe SSD + 1TB HDD
    System 4: Samsung TAB S 10.1

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    HEXUS.social member finlay666's Avatar
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    Re: repair questions

    Quote Originally Posted by Deadlight View Post
    well I bought a kit, and some thermal paste + cleaning alcohol, and...it worked! The 'kit' comes with typos and wrong amount of washers and all that (!) but it saved me a few quid!
    How did you save a few quid? the RROD repair is free including the collection and delivery......
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  7. #7
    Grizzled old-timer! Deadlight's Avatar
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    Re: repair questions

    I found that I bought my xbox was bought at the end of 2005, and so was out of warranty.
    This hot girl came over to myspace last night, she twittered my yahoo till I
    googled all over her facebook. Ask Jeeves...

    System 1: Intel i5-2500k OC STABLE @5.05ghz with a ThermaTake Frio (air power!), 8Gb 1600 (9-9-9-24) R3 Patriot G2 RAM, nVidia GTX980TI ;
    System 2: HP N40L Microserver;
    System 3: MSI 'Ghost Pro' laptop - 16Gb DDR4 RAM, nVidia 970M, i7-6700, 256GB PCIe SSD + 1TB HDD
    System 4: Samsung TAB S 10.1

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    Re: repair questions

    Quote Originally Posted by Deadlight View Post
    I found that I bought my xbox was bought at the end of 2005, and so was out of warranty.
    You should of still phoned MS, i have heard of them not checking warrenty dates.

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    HEXUS.social member finlay666's Avatar
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    Re: repair questions

    Quote Originally Posted by beanbandit View Post
    You should of still phoned MS, i have heard of them not checking warrenty dates.
    I didn't think they asked for proof, unless it was previously registered and bought 2nd hand....
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    Quote Originally Posted by tiggerai View Post
    I do like a bit of hot crumpet

  10. #10
    Grizzled old-timer! Deadlight's Avatar
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    Re: repair questions

    yeah, I phoned them, and they knew.
    This hot girl came over to myspace last night, she twittered my yahoo till I
    googled all over her facebook. Ask Jeeves...

    System 1: Intel i5-2500k OC STABLE @5.05ghz with a ThermaTake Frio (air power!), 8Gb 1600 (9-9-9-24) R3 Patriot G2 RAM, nVidia GTX980TI ;
    System 2: HP N40L Microserver;
    System 3: MSI 'Ghost Pro' laptop - 16Gb DDR4 RAM, nVidia 970M, i7-6700, 256GB PCIe SSD + 1TB HDD
    System 4: Samsung TAB S 10.1

  11. #11
    Member Trash Man's Avatar
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    Re: repair questions

    Quote Originally Posted by finlay666 View Post
    I didn't think they asked for proof, unless it was previously registered and bought 2nd hand....
    I think they ask if the machine it's self is older the 3 years. My original xbox had a manufacture date of Nov 2005, when it died in Feb this year I phoned them up and they asked for proof of when it was bought, that of course was in Jan 2006 So I missed out on a free repair by a month. Bought a new machine instead.

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  12. #12
    Welcome to stampytown! Salazaar's Avatar
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    Re: repair questions

    Quote Originally Posted by Trash Man View Post
    I think they ask if the machine it's self is older the 3 years. My original xbox had a manufacture date of Nov 2005, when it died in Feb this year I phoned them up and they asked for proof of when it was bought, that of course was in Jan 2006 So I missed out on a free repair by a month. Bought a new machine instead.
    I had almost exactly the same thing except they didn't ask when I bought it (and I certainly didn't volunteed the information) and yet they accepted it. I guess some of it's just down to which random call centre spod you talk to.
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    Re: repair questions

    Hell sometimes they even repair 360s that have had the seal broken already. It's a bit hit and miss.

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    ALT0153™ Rob_B's Avatar
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    Re: repair questions

    How long do they normally take? mine has just rrod'd and apart from finding a big enough box to post it in I've just got COD5 & not had chance to play yet!

  15. #15
    Formerly known as Zap. Stephen C's Avatar
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    Re: repair questions

    Quote Originally Posted by Rob_B View Post
    How long do they normally take? mine has just rrod'd and apart from finding a big enough box to post it in I've just got COD5 & not had chance to play yet!
    I've had a good few repaired, all took between 11 and 15 days from the date they left.

  16. #16
    ALT0153™ Rob_B's Avatar
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    Re: repair questions

    Quote Originally Posted by Zap View Post
    I've had a good few repaired, all took between 11 and 15 days from the date they left.
    Cheers for that, guess COD5 will have to wait that little bit longer

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