In effect, they were the would-be customers, who have been prevented from pirating the game.
There are three options really for those people when they want to play their game:
Give up waiting and buy the game
Wait for it to be cracked
Boycott it altogether
I have a feeling that very few people take option 3, a much larger proportion take option 2, and heck knows how many take option 1. If you take people at face value, you'd say that virtually nobody does, but anyone who admits giving up waiting and buying the game on pirate-focussed forums and the like are usually lambasted for giving in to the evil DRM, so I would imagine that a lot more people do it, than admit it.