Not happy with corsair 8gb memory stick

[jeffel]

Hi i bought a corsair 8gb usb memory stick and i m not happy with it.

The item is well built overall and provides amazing performance.

I dont like the cap mechanism.It has fallen of several times and it is not long until i will lose it.



Any comments?

[DR]

... I believe if you lose the cap you mail Corsair and they send out new ones to you....

[Yellowbeard]

If you lose your Voyager cap we will happily replace it for you.

[jeffel]

If you lose your Voyager cap we will happily replace it for you.

Oh thats awesome.thx.

Never expected that sort of a reply.

[Yellowbeard]

Never expected that sort of a reply.

That's why you bought Corsair!

[Rishi_Rich]

r the flash voyager the fastest ones u make??

[Yellowbeard]

The GT line is the fastest USB flash drive in our lineup.

[Rishi_Rich]

crap i bought the wrong one fs

[Gordy]

Shame that these caps are so badly designed they will eventually be lost.

Same with the new survivor range the rubber bits are so loose to start off with. They fall off too.

[Yellowbeard]

I have had my Voyagers for almost 2 years now and have not lost the caps. They aren't that hard to keep up with and they don't just fall off.

If you own a Voyager or Survivor and have a problem with the casing, we'll replace it.

[Gordy]

The problem is if you use the voyager/survivor on a key ring as they are designed for what happens is the rubber loosens over time and eventually falls off whether you take care or not. And everytime you remove the lid it expands and get looser. If you use the drive regularly it gets very loose very quickly.

I take a lot of care over all my IT equipment it's treated better than anyone else I know. Heck my two year old apple laptop still looks new! However every corsair flash drive I've owned has lost its lid or rubber sections. And the 50 or so I've bought for clients have nearly all had the same issue.

Its all very well saying you can get a replacement, but I haven't got the time to order a new lid every week for them. I asked a while back if I could get a few spare lids, but never received any.

It is a design flaw that corsair really need to look at.

[Electrode]

If you lose your Voyager cap we will happily replace it for you.

This post may be a bit old but I enquired about the Cap on my 8 GB Corsair to Corsair who claimed they were sending me a cap and it never arrived and contacted them several times and they don't respond to emails. So I wonder if any others have got any caps replaced. ? So I dont believe that they will replace cap. As waiting for about 9 months now and thought that was more than reasonable time to wait.

[GoNz0]

a 5p lanyard on the cap would cure it, pass that to the D&R dept'

[how1]

The problem is if you use the voyager/survivor on a key ring as they are designed for what happens is the rubber loosens over time and eventually falls off whether you take care or not. And everytime you remove the lid it expands and get looser. If you use the drive regularly it gets very loose very quickly.

I take a lot of care over all my IT equipment it's treated better than anyone else I know. Heck my two year old apple laptop still looks new! However every corsair flash drive I've owned has lost its lid or rubber sections. And the 50 or so I've bought for clients have nearly all had the same issue.

Its all very well saying you can get a replacement, but I haven't got the time to order a new lid every week for them. I asked a while back if I could get a few spare lids, but never received any.

It is a design flaw that corsair really need to look at.

Why have you bought 50+ when you know about the cap problem? Why not buy a different brand etc?

[Yellowbeard]

This post may be a bit old but I enquired about the Cap on my 8 GB Corsair to Corsair who claimed they were sending me a cap and it never arrived and contacted them several times and they don't respond to emails. So I wonder if any others have got any caps replaced. ? So I dont believe that they will replace cap. As waiting for about 9 months now and thought that was more than reasonable time to wait.

Send me a PM with your complete shipping and contact information. I'll see that you get the caps.

[Electrode]

Send me a PM with your complete shipping and contact information. I'll see that you get the caps.

Thanks for that appreciated. Couldn't see where to send apart from the marketing address so see if the email goes through first.
Thanks