Is the lifetime warranty on Corsair memory actually real? :o
What are the restrictions/conditions of this?
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Is the lifetime warranty on Corsair memory actually real? :o
What are the restrictions/conditions of this?
Isn't lifetime normally classed as 10 years?
I've always been puzzled what 'lifetime' actually means in the context of a warranty. Is it the lifetime of the owner or the product? I think it's just a meaningless marketing term.
it's what it says it is .. bro sent some ddr2 back they din't have 1 gig sticks so sent him 2x 2gig ..that was about 3-4 months back ..
gotta hand it to corsair on there warranty they do hold up there side of the bargin ..
Two parts to that, and I know it seems obvious, but .... "lifetime" and "warranty".
Take the latter first, the "warranty".
It's essentially a contract between buyer and whoever gives the warranty, which is usually but not exclusively the manufacturer. And as of a few years ago, it's legally enforceable. But, being a contract between two parties, the exact nature of it will depend on the detailed conditions of the warranty.
Now to "lifetime".
As a legally enforceable contract, "lifetime" means whatever you can convince a court it means. If "lifetime" is defined in the T&C's, and it often is, then providing there are no legal problems with that definition, that is what the court will enforce. In the absence of a specific definition, a court is likely to put it's own interpretation on it, guided by what is both reasonable, and commonly expected.
What all this means is that there is no universal definition of what lifetime warranty means, and subject to some limited and basic limitations on manufacturers imposed by law, it means whatever they say it does, or rather, what they said when you bought the product. So .... keep the warranty details, because what rules is the warranty conditions as existing at the time of purchase, not whatever they may have subsequently been amended to.
This also covers not just length of warranty, but what is covered. Most (but not all) manufacturers cover manufacturing defects, but exclude, not unreasonably, a host of other things. You will usually find accidental damage excluded, fair wear and tear excluded, abuse excluded, and often, non-domestic use is excluded. My food proessor has a 20 year motor warranty .... in domestic use, but it doesn't cover commercial use. I have shirts, however, where the warranty, albeit only a couple of months, is "any reason", including burns from cigar ash or the dog chewing it.
Those couple of examples should make the point - the warranty covers what the terms say it covers, and for the duration they say it does. Unlike consumer protection legislation, where it's externally imposed and defined by statute, warranties are almost entirely down to the manufacturer to define, and so, vary hugely.
As for Corsair, all I can say is that they have a very good reputation for backing their products.
We wanted to claim on a warranty for a Belkin router which was sold with a lifetime warranty, when we called them they said that the router had been out of production for more than 3 years and Belkin no longer supported the product. The router was bought in 2003.
Corsair generally replace products for over their warranty time period. Never asked me about my date of purchase and replaced my RAM sticks. Ive heard that they also give you an upgrade if for some reason they can't replace what you have (out of stock or discontinued).
If it says lifetime im pretty sure it genuinely is lifetime, you can pop over to the forums and ask
Does not existQuote:
lifetime warranty
Actually a lot of RAM/memory and other PC parts come with lifetime warranties, RAM especially though as its not very common for current generation memory to go wrong. As stated previously by a number of people though Corsair are extremely good and fair when it comes to backing their products if something ever goes wrong with them.