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Thread: UBISoft security breach

  1. #1
    Senior Member AGTDenton's Avatar
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    Exclamation UBISoft security breach

    Just thought it was a good idea to post this from UBI - in case anyone does not use their account anymore but may use the same password elsewhere.

    The Email received reads as follows:

    Security update regarding your Ubisoft account
    - please create a new password


    Dear Member,

    We recently found that one of our Web sites was exploited to gain unauthorised access to some of our online systems. We instantly took steps to close off this access, investigate the incident and begin restoring the integrity of any compromised systems.

    During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords. Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion.

    As a result, we are recommending that you change the password for your account: XYZ

    To enter your new password, click the link below: [link removed as its per user]
    Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.

    You can find more information here https://support.ubi.com/en-GB/FAQ.as...0000000eYYxCAM.

    For any additional support enquiries, please contact our customer service via our support web site at https://support.ubi.com

    We sincerely apologise to all of you for the inconvenience. Please rest assured that your security remains our priority.

    The Ubisoft team
    Link to Facebook page - https://www.facebook.com/ubisoft or https://www.facebook.com/UbisoftSupport
    Last edited by AGTDenton; 02-07-2013 at 11:44 PM. Reason: added Facebook links

  2. #2
    Going Retro!!! Ferral's Avatar
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    Re: UBISoft security breach

    I got the same email a few hours ago and had to change a few passwords in different places.

    Ubisoft have also mentioned it on their official Twitter account so the email is legit

  3. Received thanks from:

    AGTDenton (02-07-2013)

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    Re: UBISoft security breach

    Got the same email last night, was a little worried at first, but I remember reading about it somewhere and all the links checked out

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    Re: UBISoft security breach

    Yeah i was contacted by ubisoft by this as well, not that i remember any of my passwords relating to any of my accounts with them.

  6. #5
    Anthropomorphic Personification shaithis's Avatar
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    Re: UBISoft security breach

    I was actually playing Anno 2070 last night when this came through.......luckily they only got encrypted passwords (although who knows how easy they will be to unencrypt) and no CC details are stored (not that most people would probably pay for anything through uPlay).....which on the surface looks like UBI does actually do security correctly (for the most part!)
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    Senior Member AGTDenton's Avatar
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    Re: UBISoft security breach


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