Ubisoft deleting old accounts

[Kovoet]

Guys who haven't played a while with ubisoft games be careful they are deleting inactive accounts

[Jonj1611]

Do you have a source for that?

[AGTDenton]

Please be reassured that Ubisoft does not automatically close inactive accounts.

However, per our Terms of Use, in rare instances we can take action to comply with some local data protection legislation. This is only if we have strong reasons to believe that the account in question will remain unused.

We may also close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account.

If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.

You can find the link for the cancellation in the Ubisoft email that was sent to the email address associated to your account. Please check your spam folder as well if you are unable to locate it.

https://www.ubisoft.com/en-us/help/a...unts/000079595



At a guess, this has something to do with a recent article from PC World (magazine).
Personally, this seems to be a one off case...

https://www.nme.com/news/gaming-news...r-gdpr-3121613

https://www.pcworld.com/article/5592...-customer.html

Ubisoft said it does take account deletion seriously, that it’s not done willy-nilly, and four criteria are considered before it happens:

The gaming activity of the account since its creation.
The ownership of PC games since the creation of the account: accounts tied to purchased games are not eligible for deletion
The duration of inactivity of the account, meaning the last login to our ecosystem (including from Ubisoft games on Steam and other platforms). While our Terms of Use are meant to reflect every possibilities, in practice, we have never deleted accounts that have been inactive for less than 4 years.
The existence of an active subscription to Ubisoft + related to the account.

[Kovoet]

Thanks for that. Luckily I still play Wildlands and Breakpoint