My 360 has started freezing, and the joke of it all is i'm having a hard time finding the receipt. my console is still in warranty should i ring Microsoft?
My 360 has started freezing, and the joke of it all is i'm having a hard time finding the receipt. my console is still in warranty should i ring Microsoft?
What game(s) has it started freezing on?
i was playing sonic the hedgehog and it just froze, i checked online and Microsoft recommend trying to clear the cache, so i'm going to try that.
You dont need a receipt, just call them up and they will ask you when you purchased it and will collect and send/fix your 360
spoke to a person on the phone today they said i will need to put my xbox in a box!they all said they would email the shipping label to me today have i received it yet no![]()
My 360 went mid-last week. I had the same, they would send a pre-paid shipping label and I just have to box it up.. but it can be in ANY box doesn't have to be the actual box.. I just put it into a spare box I had lying round.
..I got my receipt around 1-2 days after I had phoned them and they had issued the repair.. etc. So it does take more than a couple of hours.
UPS though are really good, I rang to arrange a pickup at 11am asked for them to pick it up from my work they said sure, do I want it picked up today.. I was like yes that woul d be great and they arrived to pickup an hour after the phone call!
Still not heard anything from Microsoft though, anyone know whether they keep you updated on status of repair?.. Or do they just email you when its being sent back?
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Yeah that'll do fine, I sent mine away in a Freeview box.. which was in no way plain! I packed mine up pretty well due to the guy at Microsoft telling me mine was being sent to be serviced and not just swapped straight over for a refurbished model. But I'm not sure, on what they actually do.!
...I asked the guy at the time of sorting repair and he was like it usually takes 3 weeks!..damn!
when i sent my bros 360 to MS, it took them two weeks for it to arrive. I dont thnk there is a status check on your machine though. they just send it when its ready lol
Mine died on Saturday as a matter of a fact, just started freezing and when i restart it i just get the 3 red lights on the Ring of Light. Going to try and see if i can get a replacement from where i bought it, if not ill be phoning Microsoft for a a coffin.
i've had a few problems with my 360 of late, it sometimes boots with the 3 rings of death or corrupted graphics, if I leave it for a while it starts up fine again.
Should I return it?
I dont want to lose my save games, videos etc![]()
Unlucky mate. I've noticed corrupt graphics on mine a couple of times (no red lights yet though, [fingers crossed])
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