Ebay - Question/Answer - Was I Harsh?

Printable View

19-03-2007, 11:03 AM
amjedm

Ebay - Question/Answer - Was I Harsh?

Need your opinion peeps

Someone on ebay was selling some fans and I asked a question

Me: "Hi

Does the fan come with the 3pin to 4pin converter? Just want to confirm - it does have the rpm monitoring wire (usually yellow).

Thanks."

Reply: "Hi,
Some people just come up with the most complicated questions.
Aint no boffin but the pack is sealed but i can see a yellow and a red wire if this helps. If not then typing the model number in google could come up with some info.
Regards
Paul"

Me: "Hello

I didn't expect my questions to be complicated. I expected you to know something about what you're selling! I would apologise but I wouldn't mean it!

The reason I asked about the yellow wire is because one of the fan controllers I use utilises this wire. These fans retail for roughly twice what you're selling them and I wanted to know if these are 'specials' or genuine fans you've managed to purchase at a good price.

With regards the 3 pin to 4 pin converter, this allows you to plug the fan directly in to a power supply (molex) connector instead of the motherboard or fan controller. Again this indicates something about the product.

Kind regards "

Colleagues at work (couple of them - only ones I've asked) think I was a bit harsh but I don't agree.

Your opinion(s) please.
19-03-2007, 11:06 AM
OV3RCLOCK3R

Not harsh at all - I'm surprised he said complicated questions when there's nothing complicated about it.
19-03-2007, 11:10 AM
greektony

Dont worry about it, you werent harsh at all. Ebay is full of muppets! If I'm bored, its always fun to trawl through auctions and find ones where what they are selling is way overpriced and informing the seller and the potential buyer of this. Some of the response are classic. GREAT FUN :)

nb - I sometimes get very bored at work :)
19-03-2007, 11:52 AM
Mike Fishcake

If they're someone who has a store selling PC parts, I'd probably hope that they should know.

However, if it's just some private seller selling a couple that they might just have lying around, then yes - it was a bit harsh. Not everyone knows everything about every product that they sell, and I think it's a bit much to expect that they should do.

Regardless of the situation though - I personally wouldn't have replied like that; It's not like they were rude to you is it? He tried to help and at least he was honest rather than just saying yes to make the sale and hoping he was right.

Quote:

Originally Posted by greektony

Dont worry about it, you werent harsh at all. Ebay is full of muppets! If I'm bored, its always fun to trawl through auctions and find ones where what they are selling is way overpriced and informing the seller and the potential buyer of this. Some of the response are classic. GREAT FUN :)

Oh come on!! Are you one of those people that goes around PC World being smug because the sales assistant could answer your question about the latency of the RAM in a Packard Bell media centre PC?
19-03-2007, 12:12 PM
amjedm

Quote:

Originally Posted by Mike Fishcake

...it was a bit harsh. Not everyone knows everything about every product that they sell, and I think it's a bit much to expect that they should do.

Regardless of the situation though - I personally wouldn't have replied like that; It's not like they were rude to you is it? He tried to help and at least he was honest rather than just saying yes to make the sale and hoping he was right.

IMO he shouldn't have started off with "some people ask the most complicated questions". It wasn't complicated and if he'd left that line out I wouldn't have replied like I did.

I agree, some people don't know much about what they're selling but my questions could be answered by looking at the fan.
19-03-2007, 12:15 PM
MadduckUK

Quote:

Originally Posted by Mike Fishcake

Oh come on!! Are you one of those people that goes around PC World being smug because the sales assistant could answer your question about the latency of the RAM in a Packard Bell media centre PC?

its "a huge 1 Guh Buh of Are Aye Em" :undecided
19-03-2007, 12:23 PM
Blitzen

Quote:

Originally Posted by amjedm

Need your opinion peeps

Someone on ebay was selling some fans and I asked a question

Me: "Hi

Does the fan come with the 3pin to 4pin converter? Just want to confirm - it does have the rpm monitoring wire (usually yellow).

Thanks."

Reply: "Hi,
Some people just come up with the most complicated questions.
Aint no boffin but the pack is sealed but i can see a yellow and a red wire if this helps. If not then typing the model number in google could come up with some info.
Regards
Paul"

Me: "Hello

I didn't expect my questions to be complicated. I expected you to know something about what you're selling! I would apologise but I wouldn't mean it!

The reason I asked about the yellow wire is because one of the fan controllers I use utilises this wire. These fans retail for roughly twice what you're selling them and I wanted to know if these are 'specials' or genuine fans you've managed to purchase at a good price.

With regards the 3 pin to 4 pin converter, this allows you to plug the fan directly in to a power supply (molex) connector instead of the motherboard or fan controller. Again this indicates something about the product.

Kind regards "

Colleagues at work (couple of them - only ones I've asked) think I was a bit harsh but I don't agree.

Your opinion(s) please.

The guy is obviously stupid or ignorant.
Buy elsewhere would be my opinion.
19-03-2007, 12:23 PM
IBM

Quote:

Originally Posted by MadduckUK

its "a huge 1 Guh Buh of Are Aye Em" :undecided

But only if you're living in Yorkshire :O_o1:
19-03-2007, 12:30 PM
MadduckUK

Quote:

Originally Posted by ibm

But only if you're living in Yorkshire :O_o1:

Oo-arr Aye Em?

http://www.beltex.co.uk/shows/2006/y...eltexTShrW.jpg
19-03-2007, 01:20 PM
0iD

Top answer imo, I'd have been just as scathing, if not moreso, caveat emptor indeed.
19-03-2007, 01:24 PM
this_is_gav

Only dodgy bit would be your "I would apologise but I wouldn't mean it!" phrase, but that's the sort of response I'd give too. I have much more respect for people who tell it like it is. Unfortunately, many others don't follow this approach, and as such, it's easy to offend them by just being yourself.

I guess this was one such individual.

Thought his original reply was harsher though - could have been tongue-in-cheek mind.
19-03-2007, 01:32 PM
amjedm

Quote:

Originally Posted by this_is_gav

Thought his original reply was harsher though - could have been tongue-in-cheek mind.

My colleagues said this as well.

If only he'd used a :) after the statement.
19-03-2007, 01:55 PM
ACiD303

Sellers should make an effort to answer any questions thrown to them imo. If his advice was to "google it", I wouldve taken my own advice if I were him.

Probably tongue in cheek - for something low value he probably doesn't think it's worth bothering about. Still, that attitude is not on, especially to what seems like a valid and genuine enquiry.
19-03-2007, 02:26 PM
TiG

Given the fact we're talking about such a low value component i'd really wonder why you are getting so wound up about it. Commenting back surely won't help especially given the first response.

I'd suggest you just go and get it elsewhere.

TiG
19-03-2007, 02:32 PM
Kezzer

Quote:

Originally Posted by TiG

Given the fact we're talking about such a low value component i'd really wonder why you are getting so wound up about it. Commenting back surely won't help especially given the first response.

I'd suggest you just go and get it elsewhere.

TiG

I was actually going to say the same thing. It is the Internet after-all, you shouldn't get wound up by it ;)
19-03-2007, 02:39 PM
moogle

kinda harsh because he probably doesn't know much about the fans I guess.
19-03-2007, 02:40 PM
amjedm

Quote:

Originally Posted by TiG

Given the fact we're talking about such a low value component i'd really wonder why you are getting so wound up about it. Commenting back surely won't help especially given the first response.

I'd suggest you just go and get it elsewhere.

TiG

I felt better once I'd replied.

It was my colleague's responses that got me wound up. They couldn't see I was in the right :D

I don't intend to buy the fan :), no longer a cracking price now that Scan have reduced their prices.
19-03-2007, 02:55 PM
Clunk

Quote:

Originally Posted by moogle

harsh

Thats harsh.
19-03-2007, 03:07 PM
moogle

Quote:

Originally Posted by Clunk

Thats harsh.

lol, thats not what i posted :P
19-03-2007, 03:08 PM
J4MES

you were harsh - his reply was polite and helpful. i'd have written the same, and not replied to your second email

my 2p's worth
19-03-2007, 05:00 PM
zashark

Harsh? whats harsh about that? Maybe, a fan is very complicated piece of equipment to him and needs a degree in understanding what you said to him, what a pilchard.
19-03-2007, 05:02 PM
MadduckUK

Quote:

Originally Posted by moogle

lol, thats not what i posted :P

i know, he was being a bit harsh there
19-03-2007, 05:08 PM
Clunk

Quote:

Originally Posted by J4MES

harsh

Quote:

Originally Posted by zashark

Harsh?

Quote:

Originally Posted by MadduckUK

harsh

Thats Harsh.
19-03-2007, 05:57 PM
greektony

Quote:

Originally Posted by Clunk

Nipples

Now that is harsh :)
19-03-2007, 06:02 PM
Nix

The seller was a lot harsher then you were. Wouldnt worry about it man. A lot of morons sadly occupy ebay, and thats especially true when it comes to people selling computer goods.
19-03-2007, 07:31 PM
hsncool

im on urside without a doubt, but id just like to point out, when i read ur question, i was thinging 3 or 4 pin mobo connector, rather than a 4 pin molex lyk u said in ur reply.

i kno people wouldnt normally think of the rare 4-pin mobo connector, im just weird, OR that it dusnt have anything to do with the reason behind harsh-ness or anything, but it did slightly confuse me for a second or to. u might even call that "complicated" lol
19-03-2007, 10:35 PM
simonfitba

Just due diligence, innit?
19-03-2007, 11:58 PM
Agent

IMO he was just joking about.

Look at how the rest of his email was worded - It was friendly.
20-03-2007, 09:11 PM
bigblue

Yup, you were harsh, but then you were kinda prompted into your comments by his (possibly) arsey remark.

Yellow card to him for the original foul and to you for retailiation :)
20-03-2007, 09:18 PM
amjedm

Quote:

Originally Posted by bigblue

Yup, you were harsh, but then you were kinda prompted into your comments by his (possibly) arsey remark.

Yellow card to him for the original foul and to you for retailiation :)

me yellow card :innocent:

I suppose we could have decided it by :handbag: