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Thread: Dell's "free" Vista upgrade?

  1. #17
    Flat cap, Whippets, Cave. Clunk's Avatar
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    Quote Originally Posted by Agent View Post
    'Admin' charges are never for profit. Fool.
    Do you know how much skill it takes to put a DVD in a jiffy these days?
    The paperwork alone for risk assessment is a 30 min job.
    Yes, and to add insult to injury, now they have moved the jiffy bag centre to india.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  2. #18
    HEXUS.social member Agent's Avatar
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    Quote Originally Posted by Clunk View Post
    Yes, and to add insult to injury, now they have moved the jiffy bag centre to india.
    Sounds like they want to be at the cutting edge of the envelope
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  3. #19
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    It needs to be stamped out.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  4. #20
    HEXUS.social member Agent's Avatar
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    I agree. Its hardly a first class system. Really needs sorting
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  5. #21
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    And when they do, it could be a parcel force to be reckoned with.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  6. #22
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    I have to partially agree with agent.

    It actually takes 3 people to put the DVD in a jiffy bag. (1) the packer, (2) supervisor and (3) health & safety officer, who all have to be paid. Clunk Parcel Force, is too cheap, they will probably use DHL or Ups, ship it from the UK to China via The USA for next day delivery.

    This is a highly specialised and techinal job. i am just surprised they are not charging £80 for all this 'admin'.
    Last edited by vicar; 28-03-2007 at 06:03 PM. Reason: add
    Deo Adjuvante non Timendum

  7. #23
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    Quote Originally Posted by Clunk View Post
    And when they do, it could be a parcel force to be reckoned with.
    Now that would be a special delivery.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  8. #24
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    Quote Originally Posted by vicar View Post
    they will probably use DHL or Ups, ship it from the UK to China via The USA for next day delivery.
    And the manual will be translated into the language of every country it passes through on the way, sequentially, until it gets to us in unintelligible form.
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  9. #25
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    They all deserve the sack.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  10. #26
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    I believe at the time, from what I remember, is that Dell stated what would incur a charge and what wouldn't for the upgrades. I specifically remember reading on the Dell website that if you got XP Home with your laptop you would be charged a small fee + P+P for the upgrade to Vista Home Basic.

    In my opinion £36 for Vista is a bargain.

    On a sidenote - my upgrade from XP MCE to Vista Home Premium came from Dell yesterday, so they are sending them out, I believe on a first come first served basis.
    (I signed up back in November).

  11. #27
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    My point is, that on the website, when I bought mine, it was definately advertised as a free upgrade, and it did say that there would be a postage and packing charge. The charge is £11, it didnt mention that it was £25 for the actual disc/license (or whatever its for).
    Quote Originally Posted by Blitzen View Post
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  12. #28
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    Quote Originally Posted by Clunk View Post
    They all deserve the sack.
    That would be a royal failure.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  13. #29
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    • doddsy's system
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    My girlfriend got a dell laptop for christmas which qualified for the 'free' upgrade. I registered for it at the start of february, P&P or handling (whatever you want to call it) was £11. I didn't think it was that bad, took over a month to get sent out but when it was it was sent from the US by DHL and took 4 days to get here. The main problem is that the upgrade just wouldn't work. I had to uninstall half the system before I attempted the upgrade (you get a prep disk, how nice of them). McAfee however (she got a fre 3-year sub) was nothing but a pita. I had to use the upgrade work-around thing to get it installed.

    Vista's great though.

    And I have no idea why one person would get it for £11 and another would have to pay £36.

  14. #30
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    The price depended on the version of XP you got with the Dell PC. I got XP MCE and it cost me £11 P+P for the upgrade. I.e. 'free'. I imagine in the T&Cs it explained that the free upgrade was for XP MCE and XP Pro. I imagine you got XP Home which was a small charge i.e. £25.

  15. #31
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    Quote Originally Posted by Agent View Post
    That would be a royal failure.
    A parcel farce.
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  16. #32
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    Got my Dell upgrade through today, hope I can answer some of the questions here.

    As with all other OEM manufacturers, upgrades from XP MCE -> Vista Home premium and XP Pro -> Vista Business are free apart from shipping costs. XP Home -> Vista Home Basic has a charge.

    I think the £11 charge is pretty fair actually, considering you get a step by step guide, Dell Vista Upgrade Assistant DVD which takes care of all BIOS, driver and software upgrades for you, and the Vista disk itself, plus it is shipped from the USA by DHL.

    The manual was in english only

    Any more questions just ask


    EDIT: Oh, the reason its taking so long is because of the huge backlog of orders. Remember they started taking the orders back in November, and only started shipping in late february. Personally I didn't mind waiting since it's free and my laptop was great even without Vista.
    Last edited by Stompy; 28-03-2007 at 08:23 PM.

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