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Thread: It's a long way home......

  1. #1
    LWA
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    Exclamation It's a long way home......

    All,
    Well I've been in America for the past week on work business and yesterday I attempted to fly home to Birmingham.

    My flights should have been:
    Charlotte (2.50PM) -> Newark (5.04PM)
    Newark(7.00PM) -> Birmingham (7.05AM)

    As we all know things usually don't run smoothly and here's the situation so far....

    • 12:00PM - Arrive at Charlotte airport
    • 2.15PM - Board flight to Newark airport
    • 2.50PM - De-board the flight without taking off due to weather conditions at Newark
    • 5.00PM - Re-board the flight to Newark
    • 5.45PM - Told we cannot take off due to 'Micro Bursts' over Newark
    • 7.30PM - Take off
    • 8.30PM - Told we are in a holding pattern around Newark as there's a queue to land
    • 9.00PM - Reserve fuel depleted, diverted to Pennsylvania to refuel
    • 10.00PM - Refuel
    • 10.30PM - Take off
    • 11.15PM - Arrive at Newark
    • 11.20PM - Told by Steward that airline staff will be waiting to discuss connections
    • 11.30PM - Enter Newark terminal and find queue for information. Queue stretches literally about a 1/4 of a mile
    • 11.35PM - Join queue
    • 1:00AM - Mini riot breaks out when airline managers arrive and explain information section will close at 1.30AM until 3.00AM
    • 1:30AM information closes, police arrive, more arguing
    • 3.00AM - Information not opening
    • 4:00AM - Information still not opening
    • 5.00AM - Airline managers arrive and explain the information will open at 5:30AM. Another mini riot.
    • 9.00AM - Reach front of queue
    • 9.05AM - Am on 'Standby' for a flight leaving for Birmingham at 7.00PM this evening

      I think the worst part is that at no time were the airline taking care of people, i.e. handing out hot drinks, blankets and explaining the situation. People (including myself) literally slept on a freezing cold terminal floor.

      Who said flying isn't fun! I'll update when I have more info...

      Oh well at least I have wireless access and a chocolate milkshake,
      Leon
    Last edited by LWA; 18-08-2007 at 03:03 PM.

  2. #2
    Senior Member kickstart 1's Avatar
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    Re: It's a long way home......

    Hope things get sorted for you and you at least get a hot drink ..i would make you one but i think it might be cold when i got there with it !

  3. #3
    LWA
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    Re: It's a long way home......

    Awww thanks Kickstart1, the thought is very gratefully received.

    I think it's lack of human contact I miss the most as I'm here on my own. Luckily I can use the wireless here with IPass to allow me to browse Hexus!

  4. #4
    Senior Member Andy3536's Avatar
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    Re: It's a long way home......

    If your not thinking it already......compensation!

  5. #5
    LWA
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    Re: It's a long way home......

    The thought has crossed my mind It was an appalling way to treat customers though, we were just left. Shocking customer service.

  6. #6
    Un-Official HEXUS CS:S Clan Member/ajbruns man! Daymonkey's Avatar
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    Re: It's a long way home......

    pile stuff on other people sleeping on the floor, or leave a cardboard box next to them.
    Instant entertainment tbh.

    Irc Channels To Join(Quakenet), #hexus.cs, #hexus.net

  7. #7
    Does he need a reason? Funkstar's Avatar
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    Re: It's a long way home......

    Can i have a go at guessing the airline please?

    Is it Continental?

    EDIT: At least Newark isn't that bad an airport.

  8. #8
    Don't feed the trolls... tiggerai's Avatar
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    Re: It's a long way home......

    You should come and do business where my dad is (we're currently downloading tender documents from the south west of france, so while we're waiting I'm surfing hexus!)

    Thats why Leon isn't answering his phone then...

    Hope you get home soon hun xx

  9. #9
    LWA
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    Re: It's a long way home......

    Quote Originally Posted by Funkstar View Post
    Can i have a go at guessing the airline please?

    Is it Continental?

    EDIT: At least Newark isn't that bad an airport.
    And 10 points to Mr Funkstar!

    Newark doesn't seem too bad (I have had plenty of time to explore) - I'm sat in a Starbucks now drinking Earl Grey - God bless America for doing British tea!

    Quote Originally Posted by tiggerai View Post
    You should come and do business where my dad is (we're currently downloading tender documents from the south west of france, so while we're waiting I'm surfing hexus!)

    Thats why Leon isn't answering his phone then...

    Hope you get home soon hun xx
    Thanks Rai

  10. #10
    Does he need a reason? Funkstar's Avatar
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    Re: It's a long way home......

    Quote Originally Posted by Big Leon View Post
    And 10 points to Mr Funkstar!

    Newark doesn't seem too bad (I have had plenty of time to explore) - I'm sat in a Starbucks now drinking Earl Grey - God bless America for doing British tea!
    i rock!

    Is that the Starbucks just behind security screening? I spent about 4 hour in Newark on the way to Vegas at the start of my holiday and about 2 hours coming back out. The chinese take out, at the end of the left hand spur, is really good

    Oh, and we weren't impressed by Continental, especially their lack of vegetarian meals on internal flights and the general atitude of the cabin crew sucked.

  11. #11
    LWA
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    Re: It's a long way home......

    Quote Originally Posted by Funkstar View Post
    i rock!

    Is that the Starbucks just behind security screening?
    Another 10 points sir!

    The flights so far haven't been too bad and the staff have been pleasant enough.

    However, to simply leave everyone to sleep in a freezing cold terminal last night with no idea what was going on was simply unacceptable. Appalling customer service.

  12. #12
    Does he need a reason? Funkstar's Avatar
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    Re: It's a long way home......

    Just think, you have another speach by that funny bald man to look forward to

  13. #13
    Flat cap, Whippets, Cave. Clunk's Avatar
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    Re: It's a long way home......

    Quote Originally Posted by Funkstar View Post
    Just think, you have another speach by that funny bald man to look forward to
    Agent? a.k.a. Terry Tibbs?
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  14. #14
    Does he need a reason? Funkstar's Avatar
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    Re: It's a long way home......

    No, not Picard.

    This man

    Larry Kellner

  15. #15
    Flat cap, Whippets, Cave. Clunk's Avatar
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    Re: It's a long way home......

    I've just realised that I replied to this thread, thinking I was replying to another thread.

    Silly me
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  16. #16
    Does he need a reason? Funkstar's Avatar
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    Re: It's a long way home......


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