Long story short, I brought my 360 recently and wondered why I had no points from it, after a string of e-mails I go back and check my reciepts and notice something.
My reciept (censored for safety)
Yep, that's not my reward card number. And considering I don't have any other reward cards just laying around I can only assume the guy behind the counter knowingly swiped his own card to nick the points. The customer service person via e-mail replied after I pointed out the wrong card number with:
so I returned with:Hello,
This may be why the points were not redeemed in store. However I traced your reward card through your account and have added the points to your correct card.
If I can be of any further assistance please do not hesitate to contact me.
xxxxxxxxxxxxxxxx
Customer Service Representative
Game Stores Group LTD.
I figured she wouldn't tell me, and I was right, oh well, couldn't hurt to ask.Thanks, I'll wait for the points, thanks for your help, but is there any way of knowing who's card that is that the points got applied to originally? Everyone in this household tends to use my card. So there's no doubt it's someone else's.
So check your reciepts when shopping from GAME and using your reward card...Hello,
Thank you for your e-mail.
There are no details registered under the card and therefore it just appears to be a mistake.
If I can be of any further assistance please do not hesitate to contact me.
xxxxxxxxxxxx
Customer Service Representative
Game Stores Group LTD.


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