Open letter to the Child Benefits Agency

Dear Sir,

Thank you for investigating my case where you claim you have overpaid the child benefit.

Once again I assure you that we received no prior correspondence from your office about the child benefit changes and I note with some concern that you have absolved yourselves of any wrong doing or negligence on your part and have also stated I have no right to appeal.

In settlement of this matter I sent you a cheque for the full sum roughly 6 weeks ago.

That you have not received it is unfortunate.

However I have investigated the matter and can find no evidence of any wrong doing on my part.

I am assuming you DID receive the cheque and have since misplaced it upon receipt, just as you have assumed I did the same with your letters.

You have no right to appeal in this matter and a replacement cheque will not be sent until the original has expired.

Two can play at this game, sonny.

Yours,

Nick Haywood.

PS. Nice one with losing all of our personal details... and you say YOU'RE infallible in this matter? Prior evidence suggests not.

PPS. I hope you all die soon.

Did you actually send that? If so, you're my hero :)

I'm sure you didn't send all of that! (ie the pps)

Please tell me you sent this . . !

nice one :)

:lol:

Now, sometime i can pick up vibes, it's kind of a thing i do.
And something tells me that all is not hunky dorey in the Haywood household...

Sorry buddy, that is a ****ter when the system does that to you.
I work in a state system (not that one thankfuly) and never, ever claim that we can do no wrong.

The way that The Man can stamp on the little guy is enough to make your blood boil.

You should become a lawyer, with your writing style and the actual law behind you you'd be bloody brilliant, imagine an english Denny Crane..

Can you get mad cow on the NHS?

hehe.

I really hope you sent that

How can they overpay child benefit?

The DSS and there little side kicks are a bunch of thick inbreds though.......they earn too much cash and do very little for it.

Civil Servants are the biggest drain on this country......far more than dole'ites/immigrants/The Welsh ( <-----dont moan :) , my mrs is Welsh)

It was sent, in it's entirety other than the last PPS, on Monday.

The gist of the argument is that they say they wrote to us three times asking us to reconfirm the child benefit bits and bobs.

We didn't receive anything from them and now they say, because we didn't respond, that the child benefit has been stopped, so we have to pay back what they paid us.

We asked them to investigate, they did and have said that they sent out letters on certain dates and we have no right to appeal.

I received a phone call last week asking why we hadn't paid, so I told them I'd reply in writing.

The thing is, I did send off a cheque, so that's obviously lost but if it works for them, ie, proof of posting is good enough to prove I was contacted, then I'll use that in my defence too.

I have proof of posting and unlike them, I sent it recorded, so that means someone HAD to sign for it.

Not my fault if they lost it their end just as they claim no fault in us not receiving the THREE letters they claim to have sent.

The real kicker is that the whole thing can be simply cleared up by allowing us to do the child benefit update where they'll see our circumstances haven't changed so the benefit will stay exactly the same... problem solved. But that'd be far too easy now wouldn't it?

government are always trying to skrimp and save on benefits.. you know what your problem is nick... your english pretend your a minority and youll be fine :P

They trying to do the same to my family at mo, my brother has aspergers and at the moment government have tried three times to tell me mom that he is cured lol its autism it doesnt go away... hes had to be reviewed and everything quite handily he got annoyed that day and did a autistic freak out lol.

But yes government suck so good to see your sticking up for yourself shame you didnt include pps lol

Did you send a copy of the letter with all the relavant details of your case to your MP? Why not really stir things up and see if you can get some newspaper interest too.

Quote:

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Originally Posted by Cozwin

you know what your problem is nick... your english pretend your a minority and youll be fine :P

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Daily Mail reader? :rolleyes:

:bowdown::bowdown::bowdown::rockon2::thumbsup:

Quote:

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Originally Posted by schmunk

Daily Mail reader? :rolleyes:

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nope just somone with eyes... seems as i know tons of asian people all getting ****e loads of stuff for free i.e. free buss pass, money for phones clothing, housing etc for free for doing nothing and yet they try to steal it of tons of white people im sorry but its true are government is ****e and im actually worrying that the only way to stop that is to bring in racsist party torries... :(

Quote:

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Originally Posted by Cozwin

nope just somone with eyes... seems as i know tons of asian people all getting ****e loads of stuff for free i.e. free buss pass, money for phones clothing, housing etc for free for doing nothing and yet they try to steal it of tons of white people im sorry but its true are government is ****e and im actually worrying that the only way to stop that is to bring in racsist party torries... :(

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Calm down mate, this is not the place for it nor does it sit well with me.
You are entitled to your opinion, as am i, and i dont agree with you.

We all get p\'d off when we see something that looks unfair and think we can see what is going on, but rarely do we see the whole picture.

What about foreigners who bring skills to the country?
Or foreigners who learn a british way of doing something and improve their own people as a result?
Or foreign nurses who save peoples lives.
The list goes on

The "you\'re not welcome in my country, you steal our jobs line" is very BNP.

Quote:

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Originally Posted by Cozwin

nope just somone with eyes... seems as i know tons of asian people all getting ****e loads of stuff for free i.e. free buss pass, money for phones clothing, housing etc for free for doing nothing and yet they try to steal it of tons of white people im sorry but its true are government is ****e and im actually worrying that the only way to stop that is to bring in racsist party torries... :(

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hahaha :lol:

Quote:

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Originally Posted by MSIC

The "you're not welcome in my country, you steal our jobs line" is very BNP.

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I was in my sisters' pub over the new year getting rather merry. Some skally I was playing pool with turned round to me and said:

"It's people like you who come to my country and steel our jobs..."

Now I may have worked down south for the last 14 years (2 years Stateside), but I didn't think I'd lost my scouse accent had gone that much!

:)

Apparently the Child benefit Agency have replied to this thread but the packets of data got lost on the internet ;)

We had a similar letter claiming we owed them just over &#163;3k in overpaid Child/Working Tax credits. Both my wife and I work in "the law field" so we are vigilant in keeping copies of everything letter we write and taking names of people we talk to on the telephone.

When we presented the department with this bundle of correspondence clearly showing them we'd got not only got in touch when they asked but that we had told them of our change in circumstance not once but three times they sent us a letter saying "Oh sorry, our mistake".

They then wrote to our employer's payroll department asking for copies of all payslips/P60s going back to 2003 (or maybe even further I think). Luckily our employer's payroll department is me and I again provided them with everything they asked for, which again proved that they had made a mistake and not us.

The satisfaction of proving them wrong twice was good but having a letter in which they confirm they had made a mistake was priceless.

Good luck Nick

Quote:

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Originally Posted by ajones

I was in my sisters' pub over the new year getting rather merry. Some skally I was playing pool with turned round to me and said:

"It's people like you who come to my country and steel our jobs..."
:)

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That old classic line eh.

Maybe if this country didn't have so many feckless work shy chav's indoctrinated into the benefit system, who prefer picking up benefit to doing a decent hard days work we would not need "people to come and steal their jobs"

Quote:

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Originally Posted by Cozwin

nope just somone with eyes... seems as i know tons of asian people all getting ****e loads of stuff for free i.e. free buss pass, money for phones clothing, housing etc for free for doing nothing and yet they try to steal it of tons of white people im sorry but its true are government is ****e and im actually worrying that the only way to stop that is to bring in racsist party torries... :(

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So you are trying to say their are not lots of white people on benefits as well?

nope not trying to say that at all im trying to say that they are more happy to take them away from white people then anyone else.

Also i have no problem with people coming to this country infact i support it i just dont belive we should give them everything, but i do think we should maybe only let skilled people in like australia do unlike what we are doing now which is let anyone in.

i think the thing that gets to me is seeing smart people being deported like last week a young american girl is being deported by herself with no family and rest of the family gets to stay here.
Yet there are tons of other illegal immagrants they cant deport....
hell we are even paying internation prisoners that are here 5grand to go back to there country like what?

Quote:

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Originally Posted by Lee @ SCAN

Apparently the Child benefit Agency have replied to this thread but the packets of data got lost on the internet ;)

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lol yer they wanted to save money so they are on dialup rather then broadband also :P

Quote:

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Originally Posted by Cozwin

nope not trying to say that at all im trying to say that they are more happy to take them away from white people then anyone else.

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Thanks for reminding me - I forgot about the elective option in the form that says:

"Q15. Please pick the ethnicity of the person you would like to take benefits from:
(1) White
(2) Black
(3) Asian
(4) Mixed - please enter percentage _____________"

Those cheeky Asians always picking (1)!!! lol

The benefits system sucks. My mum has been told by the doctor (officially) she is not allowed to work due to ill health reasons. Recently they decided to cut off her benefits...so myself and my sister have been supporting her, it's just mental how they can just stop her benefits because theydon't believe the doctor.

Quote:

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Originally Posted by sleepyhead

The benefits system sucks. My mum has been told by the doctor (officially) she is not allowed to work due to ill health reasons. Recently they decided to cut off her benefits...so myself and my sister have been supporting her, it's just mental how they can just stop her benefits because theydon't believe the doctor.

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friend of mine had same thing happen to her doctor note and everything yet no benefits.

The Dept for Child Benefit scares me.....really.

They sent us totally the wrong documents, so I rang them and asked for up to date ones, as the docs they posted were 05. They said they would and sent me 05 ones again.

I rang them ad asked them how they'd like me to calculate our income because Sair's off work with the kid. "Use last years figures" tjhey said "But she wont work this year, shall I just use what I know is right for this year....? It'll be close to within &#163;100 "

"No, use last years, then, once we reject your claim, then you can re ring us and re adjust it"

Madness...but I did.

Then we're told we've been overpaid.

Althuogh we werent paid anything because we both eared too much last year to claim. Which we knew. But we didnt have a kid last year. And this year, you've not paid us, so how did we get overpaid?

"Oh....ignore that letter if it was dated x,y,z, we know about that error"

!!

I think it is time to make an e-petition...

I'm waiting for equal opportunities for white heterosexual men....

Seems like some kind of scam to me and they are hoping that any one who doesnt really understand
will just end up paying it back.

For the record....I'm having grief with Child Tax Credit, not Child Benefit.

Quote:

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Originally Posted by Zak33

For the record....I'm having grief with Child Tax Credit, not Child Benefit.

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Yes, Child Benefit is pretty straight-forward - you have a child, you get cash each week. Bish, bash and quite literally bosh! :)

sick pay system is ridiculous, anyone i know who's ever had anything to do with them has had some sort of nightmare. be worse if/when they bring in the new 'dragging-you-to-back-to-work-lets-not-use-the-word-sickness-anywhere-for-god's-sake' benefit, whereafter they will still be trying to retrain you & get you to job interviews when you're brown bread.

Systems Thinking in the Public Sector

along with a snippet about the book This waste of our money is just madness - Telegraph

The sad thing is that it's actually quite simple to set up an administration of whatever flavour to give the public the services that they require and within a reasonable cost, however, the way in which organisations are set up and then administered causes all the problems and hence the waste of your cash and mine. I doubt that a single government minister in the last ten years has a) understood what their department does, b) understands the structure of the department they are at the top of c) has any management experience outside of the (student) union, the Labour Party, the school, or the lawyers practice.

The NHS is a typical example of the maelstrom. For instance, my brother's wife was wanting to get an appointment with a paediatric allergist but had been put in touch with a paediatric dermatologist. Now both of these people work in the same "service" department in the same hospital (and no doubt very close to one another), but there was no way for this woman to contact,let alone give a contact number for my niece's mum. There simply isn't the communication or homegenous structure available for those that are part of the system to interact with one another to provide a proper service and improve the service.

All government departments are like this. Couple that with managers who only look up and not down (and this goes on a lot within the private sector too because it's part of the Peter Principle which is built in with regard to a lot of organisations) along with a target culture that is dictated from the top down without any understanding of what those statistics will achieve (apart from being trotted out in the Commons to make the government look good) and you end up with what we have now.

Good on the OP to stick it too them. My own philosophy is to turn the turmoil to my own advantage. This is being done with regard to the foul up that is my 2004/5 tax return and I'm going to end up with a damn sight more than what I was entitled too.