I think you'll all appreciate this one:
My little sister (well, not that little - she's 22 I think) has an iBook, has had it for three years. Clearly hadn't used it for at least two.
Brings it out of the mothballs to use it for her dissertation.
Turns out, (to nobody's surprise except hers) that it isn't windows. Doesn't have microsoft office, and will never run windows.
She calls me to say it's broken, and doesn't have windows on it (which it should have according to her!) I'm thinking she meant office, but no, she insists that when she last used it, it was running Windows 98.
I had to say... are you sure you aren't talking about my old laptop which I gave you, and you refused to use it, as too complicated?
Nope, she says... Never said that, never happened, and she needs her Mac to run windows.
Said to her - what's the problem, describe it to me...
Well, she says... there's a document on my desktop, a word document which I can't open. I must have opened it before because I downloaded it three months ago, and I need it today!
(ouch!)
Don't be bloody stupid, sez I, you clearly have never opened it before, and you haven't got office installed, so unless AppleWorks allows you to import Word documents, then you were never able to open it.
At which point she admits that, no, she'd never opened the document.
Fine sez I, I'll post you up my old laptop, which you will be able to use for everything. Just bin the mac.
But, no, she goes down to the apple store instead and pays RETAIL for Office for Max OS X. This was on the advice of the staff who told her that this version of Office would work on her iBook (she even bought it down there for them to look at)
Needless to say, wouldn't install, so now I get to call the store manager and accuse him of ripping off poor students, and selling them inappropriate goods.
In the meantime, I've dusted the mothballs off my old trusty lappy, and am getting that prepped to head north for the winter.
The real problem is that my little sister is just as pig headed as I am, and ditto with the rest of the family. My little brother is a mac luser also, and I went through exactly the same issues with him about 6 months ago! ARGH!
Sorry, just needed to vent!