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Thread: And they call *us* stupid...

  1. #1
    Banhammer in peace PeterB kalniel's Avatar
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    And they call *us* stupid...

    http://news.bbc.co.uk/1/hi/technology/8241509.stm

    The Facebook group called "DSGi Employees" says it is one for "people who work/have worked for the same company". The Facebook group has about 3,000 members.

    In it staff, many of whom used their real name, post comments about encounters with members of the public, many of which heap insults on them. Among many different insults, customers are called "stupid".

    One member of staff at a store asked if it would be acceptable to use a cattle prod on customers who prove difficult to satisfy.

  2. #2
    Anthropomorphic Personification shaithis's Avatar
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    Re: And they call *us* stupid...

    Saw this (think it was in yesterdays metro) and thought to myself "Just how bad are some people if Dixons employees feel justified in thinking this way about them?"

    Although, next time I am in one of DSGi's store and one of their employees asks me a dumb question, instead of politely telling them I do not need help I would feel justified in a different course of action
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    Re: And they call *us* stupid...

    I think in pretty much every industry customers are slagged off... my ex-colleagues were just silly enough to do it on a public group

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    Re: And they call *us* stupid...

    Well, in my experience my mileage has varied with regard to DSGi stores. There have been the occasional clueless shop assistant, but the ones at the Trafford Centre Currys Digital store are actually pretty good. I asked one guy (as a test) the difference between two otherwise identical LCD TVs but which differed in price by £100. He explained as much to the best of his ability, and gracefully conceded that he too was confused as to the difference in price, rather than trying to bluff his way out of the situation.

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    Studmuffin Flibb's Avatar
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    Re: And they call *us* stupid...

    I do have facebook acount, but only check it once a week. I would never post about work on it, I dont fancy giving them a reason to sack me.

  6. #6
    HEXUS webmaster Steve's Avatar
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    Re: And they call *us* stupid...

    I used to work for a boiler company:

    "What type of boiler do you have?"
    "GAS!"
    "No, what make and model?"
    "A WHITE ONE!"

    Not everyone's... "savvy", let's say. That's no excuse for publicly calling these idiots idiots, however.
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    Re: And they call *us* stupid...

    I just had a look at the group, I have been a member for a while but haven't checked it in ages, especially not since all this media attention.

    From when I used to go on there, the vast majority of posts were just light-hearted jokes about customers saying things wrong, like this: http://www.facebook.com/topic.php?ui...2fa7c28df23300

    Of course there was the occasional post that went further and was insulting etc., but hey, thousands of people work for the company, there's always going to be a few that take it too far!

    Ironically, the many posts that have now appeared on there slagging off the employees (the group is open so anyone can join) have been far more derogatory and insulting than the original posts!

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    Hexus.trombonist
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    Re: And they call *us* stupid...

    Heh... you should see what doctors say behind closed doors.

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    ɯʎɔɐɹsɐʌʍ mycarsavw's Avatar
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    Re: And they call *us* stupid...

    I think I've just found the greatest quote on that group...ever

    Mick wroteon July 16, 2007 at 2:49pm
    im sorry, but this sort of stuff would get you into trouble if it wa leaked on the public view! remember youtube? how mad did headoffice go with that, doesnt look professional and all. my advise is, becareful of what you put, we can have a laugh, but plz dont be too silly with this!
    If only someone listened to Mick...
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    Beard hat ftw! steve threlfall's Avatar
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    Re: And they call *us* stupid...

    One member of staff at a store asked if it would be acceptable to use a cattle prod on customers who prove difficult to satisfy
    Lol wut

  11. #11
    Efficiently lazy shadowmaster's Avatar
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    Re: And they call *us* stupid...

    Actually does anyone want to join me in starting a group called Some DSGi Employees are really stupid

    I am sure we could come up with enough examples
    Last edited by shadowmaster; 08-09-2009 at 03:39 PM. Reason: All is a bit harsh

  12. #12
    WEEEEEEEEEEEEE! MadduckUK's Avatar
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    Re: And they call *us* stupid...

    no, but good luck with that
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    Master Of The Universe CaseyV9's Avatar
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    Re: And they call *us* stupid...

    I ran in Curry's looking for an Ethernet cable. The guy took me to the only ones they had them seemed in store. Hurry to get me to the till. £20.00?

    No chance. I may be a bit clueless one the exact cable but I am off to Maplins.

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    Re: And they call *us* stupid...

    Quote Originally Posted by CaseyV9 View Post
    I ran in Curry's looking for an Ethernet cable. The guy took me to the only ones they had them seemed in store. Hurry to get me to the till. £20.00?

    No chance. I may be a bit clueless one the exact cable but I am off to Maplins.
    £20 for an Ethernet cable lol was it 18ct gold plated?

  15. #15
    Master Of The Universe CaseyV9's Avatar
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    Re: And they call *us* stupid...

    Quote Originally Posted by slypie View Post
    £20 for an Ethernet cable lol was it 18ct gold plated?
    yeah, it had gold bits on it and bright coloured cabling. I say gold bits as in a weak attempt to justify a high price tag. A mighty 1.5 meter cable.

    As I already said, I am not familiar with network cables and pricing as before I had a lead with my 360 before trading it in.

    But looking on Maplins website, they have them grey, longer and nearer £5.

    Obviously the staff, this one more knowledgable than me on this type of thing, does not care about the customer that much. The way he tried to badger me to the till afterwards and stop me looking at the other products was bad. I guess these shop workers have to sell a certain ammount of things to people to justify their imployment if they can get their name on the reciept? It seemed that way.

    I will not ask again if I ever need to go back in.
    Last edited by CaseyV9; 09-09-2009 at 09:43 AM.

  16. #16
    bored.gamer Yosh's Avatar
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    Re: And they call *us* stupid...

    Using real names, insulting paying customers. Caught doing it!

    Who's STUPID now?
    Insert signature here.


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