So, just need some advice.
We bought a £250 printer from Staples back in July, hasn't been opened until last week.
Plugged it all in, working fine, then the other day, we pressed the Scan button, and the printer went dead, no power, nothing. Changed power cables, Engineer from brother (make of printer) came, replaced circuit board and PSU, nothing, he said he'll ask about a replacement but he said he doesn't think they will give us a replacement.
It has a 12 month warranty, but it seems it's being thrown back at us?
Staples said as we had used it for a few weeks and it wasn't broken out of the box, then it's nothing to do with them.
So, where do we start?
TIA


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