Didn't know which subforum to put this in so will place it here.
So for the past year i had been saving frantically to buy a decent laptop. Decided to get an inspiron 1545.
It arrived about a week ago, after spending what seemed like a lifetime to ship from china.
So opened it up, and after an hour or 2 of use, i found it had a few dead pixels.
So on the phone to the suprisingly nice man at dell in India, he said he would send out an engineer to replace the screen.
So the engineer came today (monday). Unfortunately i wasn't at home, as i had to be at lectures/clinics all day.
My flatmate let the engineer in and he changed the lcd screen, but unfortunately the new lcd screen had some sort of fault with the backlight, and as he didn't have any spare screens in stock, he said he would order one and then fix it again in a day or 2.
Now i get home and look at the laptop, and find it has a few scratches on it that weren't there before. I have pictures of the laptop when i first got it, and there are no scratches on it:
BEFORE
AFTER
I am now left in a predicament. I am really not happy with the scratches, although i know they are minor, but i did spend alot of time saving up to buy a laptop, and the scratches are clearly visible when using the laptop.
How do i go about doing something about this? i am going to try and make sure i am in when he comes again, and raise the issue?
Any tips or pointers that i should do or say?
Thanks in advance!