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Thread: Grrr BT

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    Welcome to stampytown! Salazaar's Avatar
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    Grrr BT

    British Gas and Thames Water manage to get connections set up more or less exactly when I want them but I have to wait over a week longer for a BT line. Lucky I called their call centre cos it would have been nearly a month if I'd accepted their website.

    And then I've got to get my internet transfered over, I'll be webless for weeks
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    Anthropomorphic Personification shaithis's Avatar
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    Re: Grrr BT

    Yeah, I am moving in a few weeks and 2 weeks ago tried to arrange for a BT line to be installed in the new flat (it is only wired for VM atm and there is no way I am giving them a penny!)......the earliest date they could give me was 18th March......4 weeks to arrange a line install does seem completely excessive.
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    mutantbass head Lee H's Avatar
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    Re: Grrr BT

    Quote Originally Posted by shaithis View Post
    4 weeks to arrange a line install does seem completely excessive.
    VM are giving around 3-4 weeks lead-time at the moment for installs. Maybe there is a lot of churn between them and people go to and from them is keeping them busy.

    Don't forget they've both recently done good sign-up offers with cheap offers for 2/3 months and as such demand might also be high at the present time.

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    Re: Grrr BT

    Quote Originally Posted by Salazaar View Post
    British Gas and Thames Water manage to get connections set up more or less exactly when I want them but I have to wait over a week longer for a BT line. Lucky I called their call centre cos it would have been nearly a month if I'd accepted their website.

    And then I've got to get my internet transfered over, I'll be webless for weeks
    One of the guys in the department went through the same thing, until he called them up and told them that he doubted that their competitors would have any problems getting someone to them sooner....guy came round the next day and hooked them up.
    sig removed by Zak33

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