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Thread: DSR--- Sports direct?

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    Senior Member Hicks12's Avatar
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    DSR--- Sports direct?

    Well i ordered some stuff from sports direct and well part of the order is not a good size for me, the trainers are too big which is annoying as they are the same size as all my other trainers that fit, basically need to return these for the next size down but the way SD want it is for me to just send it back at my cost.

    I was wondering, is it possible to return these trainers to them at their cost for a swap? I dont fully know DSR in detail only that it covers 7 working day returns. Any advice or should i just pay the £5 or so for postagE?


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    Banhammer in peace PeterB kalniel's Avatar
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    Re: DSR--- Sports direct?

    DSR return is at your cost, yes. They don't have to offer you a swap. But see if you can take it to a local store if you don't want to pay postage.

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    HEXUS.social member finlay666's Avatar
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    Re: DSR--- Sports direct?

    Quote Originally Posted by kalniel View Post
    DSR return is at your cost, yes.
    If their T+Cs state so, otherwise IIRC they are responsible for refunding the cost
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    Re: DSR--- Sports direct?

    Quote Originally Posted by finlay666 View Post
    If their T+Cs state so, otherwise IIRC they are responsible for refunding the cost
    Im sure Ive been caught out on that one before, by the resident HEXUS DSR Master, they must refund the postage you paid to get the item, but not the return postage.

    I could still be wrong lol.

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    Senior Member Hicks12's Avatar
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    Re: DSR--- Sports direct?

    Damn, well for some stupid reason they dont accept store returns . I guess ill have to spend the cash to send them back, might aswell just stop ordering from the online side when instore is the same price .
    Quote Originally Posted by snootyjim View Post
    Trust me, go into any local club and shout "I've got dual Nehalem Xeons" and all of the girls will practically collapse on the spot at the thought of your e-penis

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    Re: DSR--- Sports direct?

    Probably find the online and store stuff is seperate, which is always annoying.

    Much better when you can buy online and return to a store, surely its easier for both sides, youve got your item and refund, the store can check the item as you return it.

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    HEXUS.social member finlay666's Avatar
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    Re: DSR--- Sports direct?

    Quote Originally Posted by BobF64 View Post
    Im sure Ive been caught out on that one before, by the resident HEXUS DSR Master, they must refund the postage you paid to get the item, but not the return postage.

    I could still be wrong lol.
    They have to refund postage, but depending on their T+C it could mean that they are required to refund the postage sending it back to them also

    I think Saracen is able to shed more light on it
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    Quote Originally Posted by tiggerai View Post
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