help. Secure Security Infotech

Hi All,

I have a slight problem, I have in my possession a laptop that an old boy I know has made a mistake.

Basically he had a call from Microsoft Tech support India, saying that they have noticed problems with he's computer.

He has paid £160 for 3 years support to a company called Secure Security Infotech, after they have convinced his he needs to do this.

Now they have connected remotely to his pc, and wowed him by running a few programs.

What I need to know is how do I find the log that can tell me what they accessed in that time.

These people are just scum of the earth....the old boy is in his seventies and this just makes me really :censored:

there will be no log, he needs to get the money refunded by a bank chargeback as its fraud.

I thought as much, the payment was via paypay. Just loaded kaspersky to check for any keyloggers.

i hope it was not paypal gift, check for any remote programs like logmein gotomypc and start a dispute with paypal asap

...hi again, looks like the program used was TeamViewer 5, have found the logfile but its hard to deduce anything from it.

cheeky bastards used free software to rob him !

i would log this with the police as they posed as microsoft, if he gets a crime number paypal should back him and refund the money.

There is a great blog page about this scam....see link below,

digitaltoast.co.uk/supportonclick-systemrecure-scam (sorry cannot post url)

The Team Viewer has some scary potential, its hailed as Working behind Firewalls, File transfer and Remote access to unattended computers !!!....and yes they gave him the trial version :clapping:

As GoNz0 has said, it's imperative that this matter is taken to the Police. I know it's a lot of hassle, but if he wants to make any sort of a claim, it needs to be done. Plus it may stop others getting caught.