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Thread: Where do I stand with lastminute.com? Need help :(

  1. #1
    The Irish Drunk! neonplanet40's Avatar
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    Exclamation Where do I stand with lastminute.com? Need help :(

    Hi guys I need a little help. Me and my friend are going to New Zealand on the 30th. I jsut happened to go onto the Emirates website to look up our flights and see what plane we would be getting etc.

    Our outbound flight when booked was Belfast - Birmingham - Dubai then Christchurch.

    However upon checking Emirates with our flight number everything is ok till dubai where it is actually Dubai - Bangkok - Sydney - Christchurch!

    As u can see here in our receipt it says this

    Birmingham International Airport (BHX) To Dubai (DXB)
    Airline: EMIRATES (EK)
    Flight Number: EK 0038
    Departure Terminal: 1
    Class: Economy
    Departing: 21:20 Mon 30 Aug 2010
    Arriving: 07:20 Tue 31 Aug 2010 Next day arrival
    Arrival Terminal: 3

    Dubai (DXB) To Christchurch (CHC)
    Airline: EMIRATES (EK)
    Flight Number: EK 0418
    Departure Terminal: 3
    Class: Economy
    Departing: 08:50 Tue 31 Aug 2010
    Arriving: 14:20 Wed 1 Sep 2010 Next day arrival
    Arrival Terminal: MAI

    So as you cans ee when we booked and paid there was none of these extra stops.
    Also on the way home it is meant to be Auckland - Dubai.

    But according to emirates again is is actually
    Auckland - Melbourne - Dubai. Whereas when we booked it again said

    Auckland International Apt (AKL) To Dubai (DXB)
    Airline: EMIRATES (EK)
    Flight Number: EK 0407
    Departure Terminal: INT
    Class: Economy
    Departing: 17:45 Tue 21 Sep 2010
    Arriving: 05:45 Wed 22 Sep 2010 Next day arrival
    Arrival Terminal: 3

    So I am assuming that it is up to lastminute.com to sort out as they are not providing what they sold?

    Just looking for ideas guys. Obviously I am going to contact them asap. Just in case they palm me off.

    Thank you for reading and for any help you can provide.

    Mark
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  2. #2
    Seething Cauldron of Hatred TheAnimus's Avatar
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    Re: Where do I stand with lastminute.com? Need help :(

    Just check with lastminute, it might well be that the flight number is changing soon, and they are not stopping in BKK etc.

    However, so long as the departure and arrival time are the same, do you really care? I mean sure those larger jets can sometimes get quite hot on the ground when the jets aren't running (part of the aircon uses the jet engine) but just make sure you book window seats so you don't get troubled by the people getting on and off.

    its hardly going to be a fun quick hop all that way anyway! Last time I went to LAX it was an air new zeland flight (who it I would rate quite highly for an economy carrier) the poor girl I was sat next to had a further 13 hours to go!
    throw new ArgumentException (String, String, Exception)

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    Senior Member usxhe190's Avatar
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    Re: Where do I stand with lastminute.com? Need help :(

    It should say the stops if it is stopping and so check with lastminute.

  4. #4
    The Irish Drunk! neonplanet40's Avatar
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    Re: Where do I stand with lastminute.com? Need help :(

    I see what you mean The Animus but its a lot easier to sleep when your flying for a long time compared to stopping two times in between. And I guess the fact that they never told us about the stops has annoyed me a bit.

    As far as I am aware they have to tell us when we have bought the tickets but they have not done this. I sent an email off to them last night so I will wait and see what they say.
    Home Entertainment =Epson TW9400, Samsung 65" HDTV, Denon AVRX6300H, Panasonic DPUB450EBK Ultra HD Blu-Ray and Monitor Audio Silver RX 7.0, Monitor Audio CT265IDC(x4) Dolby Atmos and XTZ 12.17 Sub - (Config 7.1.4)
    My System=Gigabyte X470 Aorus Gaming 7 Wi-Fi, AMD Ryzen 7 2700X, Patriot 16 GB DDR4 3200MHz, 256GB Crucial SSD, Kingston 256GB SSD and 500GB Samsung F3, Palit GTX1070 GameRock Edition , Enermax Liberty 620W, Akasa Eclipse-32,Dell 2715H & Dell U2311H
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