So i just bought a chair from Viking Direct. The cheap and cheerful Berlin which was so popular in a recent thread.
Unfortunately as i was putting it together, i ran into some difficulties. The holes on the backrest which attach to the armrest didnt quite align. This caused one screw to bend, one to get stuck and strip and another to snap entirely
I have dismanteled it as best i can and tomorrow i am going to call them to see if they will send a courier to take it back and refund me but im quite annoyed to say the least
Has anyone had any experience with Viking direct when it comes to this sort of thing who can give me some advice?