Why does the Royal Mail suck.
I've had so many bad experiences with them in the last 1-2 years.
Now don't get me wrong, I'm sure 95% of the employees are fine, etc....This is like me saying the Railways are crap.
Earlier this year over a 2 month period I didn't recieve : 3 cheques, 2 DVD's, 2 credit card statements, one mobile phone bill, a mouse..and that's what I could track. When I tried to complain I was basically told to whistle...it took 8 weeks going between e-mail and phone departments each blaming each other to finally be told I should collect the details of al those items that had been posted to me, which of course was now over 4 months...get real.
I've also just posted a parcel and it's no show, Royal Mail say we haven't heard of it, etc. Even though it has a refernce numbe on it.
Oh and why are they going to go on strike....they make a loss....we pay taxes for it, etc....