ok, I'm just being cynical, but...
I RMA'd a cheapo 100mbps hub/switch (£15) and my recently departed Antec TruePower 380w (£61) expecting a warranty repair/replacement - but I was recently notified about being credited with a refund.
I didn't ask for a refund in any way, I even had to remind them the warranty is 3 years for Antec not 1. They still stock the Antec, a whole £1.10 cheaper than before, as well as the cheapo switch.
So I'm thinking, instead of getting a replacement, which is what I'd have prefered and was inferred, they refund me, so I then have to pay out for more postage. But that's not everything is it, because I'm in sunny Northern Ireland (which it actually is today) I get slapped with an "outlying region surcharge" as well.
Clever eh?