Possible Repair Maybe ???

[Creature]

I recently attended Quakecon 2003 in dallas Texas.
and while i was over there i purchased a C3 Clear case.
which i love to bits,and you can no longer buy them here,as
Tocs has gone now and they were the main seller over here
anyway..
I packed it in a solid case around my clothes to bring it back
only to find when i got home and opend the suit case,there
lied my Smashed Clear case..
American Airlines wont do nothing about it
and neither will my travel insurance

is there anyway i can repair this







Dont travel with AA i have traveld alot and they have been
the worse airline i have ever flown with..
i wont go into all the other problems we had

[fondie]

that really sucks mate

the only thing i can think of is to use piece of clear acrylic to bolt the 2 sections together, ie. get a square piece of acrylic, place it inside the case over the join and then drill a couple of holes on each side of the join and put some screws though, i'm not sure how effective that would be though.

[Agent]

I feel for you

Why doesnt your insurance cover it though ?, i would have thought it would have.

[Swafe]

1 word

ouch

travel insurance should cover, have a go till they pay up, there probably just cheque book shy

[Creature]

they said valuable items Broken Inside a suite case is not coverd

[Knoxville]

then what exactly does they're insurance cover?

surely thats where you'd keep most stuff

[joshwa]

what about some kind of clear plastic glue? the break looks fairly clean, and the plastic looks quite thick, so some kind of super / plastic glue should do the trick. try going to a crafts shop to see if they've got some... or perhaps B&Q ?

[Korky]

ye thats a load of bollox, get down there and sort them out

[Creature]

the stupid thing is,i rang them and asked them before i bought the insurance,was my stuff coverd in a suite case,and they said yes...

but now they say its not coverd while in transit...

so what did they think i was gonna do with it
put it inside my case and watch it do nothing

ive decided to take it further and contact there head office

[Bunjiweb]

i've got a Tequila Sunrise C3 case in Brand new condition for sale if u're interested.... £100 ex delivery and it's yours...

In future if u're ever doing this take the case's proper box with padding and label "EXTREMELY FRAGILE" in large red on the sides...

Ben

[Creature]

part ex for a busted one ?? lol

hold on to it..

if i get a thumbs up from head office and they pay out for it
then ill take it

and ya can do it better than that for me ben

[TeePee]

You might be able to use epoxy to put it back together.. Generally throwers will completely ignore 'Fragile' labels. Whats travel insurance for if it doesn't cover your luggage?

[Agent]

Originally posted by Creature
the stupid thing is,i rang them and asked them before i bought the insurance,was my stuff coverd in a suite case,and they said yes...

but now they say its not coverd while in transit...

Unless they told you about the transit issue over the phone, then its reasonable to assume that was included.
Make a big issue that you phone and asked about it (did you mention that you were taking it on a plane ?, if you did that would make there excuse invalid as you told them the conditions that you wanted to know there policy under).

[fondie]

Originally posted by Agent
Unless they told you about the transit issue over the phone, then its reasonable to assume that was included.
Make a big issue that you phone and asked about it (did you mention that you were taking it on a plane ?, if you did that would make there excuse invalid as you told them the conditions that you wanted to know there policy under).

unfortunately over the phone and in writing are two very different things.

[Agent]

Originally posted by fondie
unfortunately over the phone and in writing are two very different things.

True
Its a your word VS there word situation, but stick at it, it might well be worth it.

[Creature]

Originally posted by Agent
did you mention that you were taking it on a plane ?

its international cover (USA)
so inless my suite case was waterproof and im a bloody good
swimmer ,then they probley know i was going via air craft

i dont think TESCO want any bad publicity from this.
plus...i used the customer service desk phone.
the lady behind the counter phoned them for me
at the actual store