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Thread: Argggghhhh: UK Customer Service sucks!

  1. #17
    ton3s utdmleach's Avatar
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    U forgot france, they have no idea of customer service, online or in the shops it seems like they're doing you a favour everytime you buy something!

  2. #18
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    Kumagoro, hell no they didn't pay me back. I had to pay for shipping there. This Kustom PCs place sounds really good, I'll have to check them out next time.

    Anyone have any experience with www.chillblast.com? They're basically right next door to my house in Bournemouth. I bought a PSU off them and they seemed really good. I mostly stayed away because of price and selection, but from now on, I'm willing to pay more to get guaranteed good service, plus I would save on shipping.

    Yeah, everyone says the French are assholes, but I've been there a bunch of times and it's always been great. I speak French though, so that probably made a big difference.

  3. #19
    Goron goron Kumagoro's Avatar
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    So you had to pay to send back faulty stuff????? surely this cant be legal.
    someone must know what the law is exactly?

  4. #20
    Monkey Apex's Avatar
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    • Apex's system
      • Motherboard:
      • Asus Z87M-PLUS
      • CPU:
      • Intel i5-4670K
      • Memory:
      • 16 GiB
      • Storage:
      • 6.0 TiB
      • Graphics card(s):
      • R9 480X
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      • 750
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    Having lived in canada for 2 months with my ex wife i know what customer service is like.

    The only companys i order from these days are the ones that give a proper customer service ie

    Scan
    Komplett
    Aria
    Kustompcs
    Dabs

    The companys that i will not deal with any more are

    Overclockers
    Ebuyer

    The lack any understanding of thw word Customer Service.

    Regards the postage service, parcel force and city-link are 2 of the main offenders but then most of the postage companys are the same, they do not handel the goods with care.



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