Ok, just saw this article: https://www.bbc.co.uk/news/technology-55981600
...and knowing nothing more than what's on the article, this raises some serious questions as to weather our judicial system knows what it's doing.
Although this line makes me a bit suspicious of this person's motives "He previously said he had offered to remove the review in exchange for a refund of the £200 fee (plus VAT) he had paid but claimed the firm had not responded."
I always thought Trustpilot reviews were a bit iffy, especially when I see 5star reviews that look very similar in wording. But if companies can sue and win based on negative reviews, this makes me think twice before posting a review again online.
Also it's weird that they can claim 1 review is the cause of their failure, AND win! Again, maybe we need judges that know a bit more about how the internet works in cases like this.


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