I suspect you won't want to her this, and I sure as hell sympathise, bt you kinda did contract for it. Just not in the normal way. You contracted, albeit unintentionally (which, arguably, ight make the contract invalid but a judge would need to decide that,
IMHO) by
importing goods. IANAL but my understandimg is that regardless of whether you have a contract with Fedex or not (and you don't, in the normal sense) tax law says the person contracting
the import is responsible for taxes and duties, unless agreed in advance with the seller that the seller is. And that wasn'tdone.
The alternative to copping this kind of admin fee is that when you import, your goods would sit in a customs-bonded warehouse until such taxes and duties wee paid ib advance. And as that used to sometimes be weeks and weeks, you really wouldn't like the storage charges, never mind it taking a couple of months to import anything.
In short, the system is designed to make low-volume importing feasible, but it incurs costs.
The same logic applies to being notified inadvance. Some sellers might be sophisticated enough to anticipate duties and taxes, but not many are. Consider that costs coming into the UK depend on the exact code (Commodity Code,
IIRC, but I'm well rusty on this) and there are tens if not hundreds of thoysands of those codes. Unless the seller goes througha time-consuming pre-clearance process with HMRC, they can't know what code Customs will apply, ad therefore can't know how much to charge you.
And that's just the UK. Is the seller supposed to be an expert in the tax laws and codes of, what, maybe 100+ countries they export to?That's going to mean employing a lot of tax experts, and that will drive up product prices.
One of the reasons I vey rarely import anything is exactly this problem - you're buying a pig in a poke. You don't know the total cost until you're already committed. It almost certainly will be 20% just for VAT but there can be duties, import taxes and of course, courier charges and you'll pay VAT on that as well as on the goods. Import duty can vary from nil, or maybe 2-3% to way, WAY more. I seem to remember a few products costing something like 115%, and I meab 115%
duty, not include product cost. Then add VAT, etc. You could be looking at £150+ tax bill on a £138 product.
All I can say otherwise is that I did once, about 20 years ago, fight one such charge .... successfully. And I think it was Fedex.
BUT circumstances were different. I was a journalist and a foreign manufacturer sent me a pretty expensive product, about £1000
IIRC, hoping I'd do a review, but they did it without telling me it was coming. That is, I didn't order the goods. They were unsolicited. And some idiot in the company put the full retail price in the Customs declaration, and didn't specify some nominal value and declare them as sample goods, which they actually were. And I get why .... if they'd said they were worth £10, that's what their insurance would have paid out if things went wrong.
So, I wrone to (I think) Fedex and explained, unsolicited goods not ordered, press review samples, and they were welcome to come and colect the goods for return, but I wasn't paying an invoice o goods I knew nothing about until their driver rang my doorbell. And said nothing about charges arriving 6 weeks later. They cancelled the invoice. But unless it's a goodwill gesture write-off, I doubt they will with you. The only question is whether, if you point blank refuse to pay, they think it's worth pursuing in a court case. And for £50, it isn't
but, because of the principle and not setting a precedent (behavioural, not legal precedent) they might well sue.
I was looking at hard drives the other day on Amazon. Their system takes you to a given page for a search on, say, 12TB, and it's sold by Amazon UK. But inside that page you can puck a different size. Pick 8TB (or whatever and it turned out that was imported from Amazon EU, pick 16TB and it was Amazon US (with a clear warning about the buyer being responsible for taxes, if you keep your eyes open for it, and some other capacity was sold by some company I'd never heard of. All were within one single page, just clicking a button for a different capacity and I oh so nearly ended up mportig from the US accidentally. So I get where you're coming from. I just think the only way to not pay it is to refuse and hope they write it off rather than pursue it. But I wouldn't risk it, if it were me.