contacting amazon returns dept

[bledd]

my logitech 5500 speakers are playing up, i phoned logitech, they said "since its under warranty, contact your supplier and they'll give you a new set"

however, amazon don't seem to have a webnote or email system!, can anyone shed any light on this for me?



-edit, they come with a 2 year warranty, and i've owned them for under a year (brand new at the time from amazon.co.uk, not a seller on amazon)

its def an issue with the control box, and nothing else

[Jonny M]

Click "Your Account" then "I'm thinking of returning an item"

https://www.amazon.co.uk/gp/help/con...s/call-me.html

[bledd]

cheers

looked at that, but thought it was for last 30 days orders only

[Workaholic]

They also have a telephone number:

from:
http://clicheideas.com/amazon.htm

UK Customer Service
Phone: +44.208.636.9200
More UK numbers, from a reader:
Freephone (only from within the UK): 0800 279 6620

Last time I use this I easily got a problem fixed and a £5 voucher.... :-)

[Nick F]

Its best to call as they will tell you what to do there and then rather than waiting 48 hours for an email asking you to phone the support line

[jackvdbuk]

mate i had 2 sets sent to me of the exact speakers.. one returned then the seciond pair broke!! so im now using the mroe cheaper 2.1 Z-2300 and these still blow me away as the z-5500's did.

and these amazon people really kno how to take the pee! they messed up my refund and im still waitign over 4-5 months :@ they refunded me for the newly bought Z-2300's and after i contacted them they 'refunded' me but i havent recieved a single penny as of yet.. so im now 112 out of pocket.. aww well i wont give up

[kalniel]

Amazon used to be great with returns..

Now I'm less than impressed - a book I ordered is still not being dispatched 3 months on, yet they're still selling it as available.. maybe it's because I got it at a better price than now?