Results 1 to 7 of 7

Thread: Edge10 died

  1. #1
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Edge10 died

    Typical after my praise of my cheapo 17" edge10 monitor the other day, last night when I tried to turn my pc and there's no responce from the edge10
    It's not comming on, no responce from the power button.

    Turned it off at the wall (well my belkin surge protected powerstrip) leave it for 5min and turn it on again. I seem to remember it doing this once before but this fixed it last time, but not this time.

    Turn the power back on, the green on light comes on for a second then just goes out, pressing the on/off button does nothing.
    Getting nothing at all from the screen, no "no imput detected"

    Still dead this morning, I've had it just over a year (bought from microdirect) so I called up edge10 as this monitor came with a 3 year onsite warranty (one of the reasons I chose it ) it's time to test there RMA process.

    Got through to a nice lady on the Customer Service desk who took some details, asked my what the problem was, after I explaned she said they would do a swap out, however they don't have any instock currently, said they will call me back in a couple of days when they've got some in.

    Edge10 RMA process so far so good, I'll update later when they call me back (or by next friday where they'll have an annoid phone call if I've not heard from them )

    Here's to hopeing it all goes well and now I'm going to have to dig out my old 19" CRT from the cupboard. it's going to take awhile.

  2. #2
    Banhammer in peace PeterB kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    30,749
    Thanks
    1,788
    Thanked
    3,288 times in 2,647 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte Z390 Aorus Ultra
      • CPU:
      • Intel i9 9900k
      • Memory:
      • 32GB DDR4 3200 CL16
      • Storage:
      • 1TB Samsung 970Evo+ NVMe
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell S2721DGF
      • Internet:
      • rubbish

    Re: Edge10 died

    Just hope they don't do a 'sorry, we no longer stock that model, have 1/3rd of your money back as a refund taking into account the usage you've had of the monitor already'..

  3. #3
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Re: Edge10 died

    Well they still list it on the website as a current product and it's only 14months old.
    PS this is through Edge10 the manufactors not, MicroDirect who I bought it from, as it's over a year old.

    And I'm not sure you can legally do that anyway as a warranty is a contract, have to check the full details on the warranty, for clauses.

  4. #4
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,857
    Thanks
    645
    Thanked
    872 times in 736 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: Edge10 died

    Be thankful its over a year old, dealing with MD RMA is a test of patients.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Dell Precision 5510 Printer: HP CP1515n || Phone: Huawei P30 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM14 / Playstation 4 + G29 + 2TB Hybrid drive

  5. #5
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Re: Edge10 died

    Worse than ocuk??

  6. #6
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Re: Edge10 died

    Well it's been a week now and no responce
    So I phoned them up to give them a prod

    Must say there's no hanging about in a phone que, which is good, however it's still out of stock, the nice lady said that there's a few others waiting for more stock, she'd flag my RMA for attention and they should have some in next week.
    She also offered me the option of sending it to them for repair instead, but warned me that that might take longer.

    I've decided to wait, if they've still not got back to me by the end of next week I'll probably risk the repair option.

  7. #7
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Re: Edge10 died

    Well I've finally got my swap monitor.
    It looks like a new one not a refurb, no marks or damage but there is a electrical safty sticker on the back.

    Just ran it through a dead pixel test and a few power cycles. All seems to be working fine

    Ok it took a while untill they a swap out unit in stock and that is my only major complaint with Edge10s RMA process.
    Pritty damb good for what was at the time a barginbucket tft monitor.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. F-I90HD board died - dead bios? Please advice ...
    By matx2007 in forum abit.care@HEXUS
    Replies: 13
    Last Post: 26-06-2007, 07:04 PM
  2. Ian Richardson has died :(
    By pollaxe in forum General Discussion
    Replies: 5
    Last Post: 09-02-2007, 02:24 PM
  3. Another Netgear Router just died :-(
    By Zak33 in forum Networking and Broadband
    Replies: 20
    Last Post: 09-11-2006, 11:41 PM
  4. Almost died last month!
    By bledd in forum General Discussion
    Replies: 42
    Last Post: 12-12-2005, 04:39 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •