Okay I have 2 Sapphire HD4870s. One in my computer and one in my brother's. They both seem to cause some kind of crash where the screen turns into a grid of grey/black boxes when playing games, I can't get a screenshot of it but I might be able to get a digital pic of it later. The ambient sounds and music still plays through the headphones, and the computer doesn't restart (at least not within 1-2 minutes) before I have to power the computer off. We are both using Catalyst 8.9, and i'm on Vista 64bit and he is using XP.
Now on Sapphires website there is a BIOS update for my cards Part number and SKU only. Will trying that help? As the website doesn't list what the BIOS update does. There is also a hotfix on the ATI site somewhere but I can't find it right now, but it also doesn't list who should be using it and what it fixes beyond stabilty issues.
So the question is should I try the hotfix and flashing the BIOS or just send the cards back as DOA?