
Originally Posted by
Saracen
What are the terms of the warranty? Presumably, sending it back under warranty is acceptance of the terms of that warranty.
Failing that, go to Consumer Direct. It's YOUR property, and in my (non-legal) opinion, unless that warranty gives the right for them to pick the nature of the warranty, without your agreement, then the card is still YOURS.
My personal feeling is that to just take the card and decide, without your agreement, that a given sum is adequate compensation is utterly unacceptable. It's YOUR card. Your property. The sum itself may well be reasonable, but to tell you that you cannot even have your own card back is not, in my view, at all reasonable unless the warranty explicitly gives them that option. If it does, the lesson is to read the warranty before using it.