Monitor Or Graphics Card Gone! Please Help!

[wannabgeek]

Hi !

Just tried to turn on PC but monitor stayed black! 2nd time i tried, it gets to windows splash screen but again monitor turns off! After 5 more trys it finally starts, but screen is very green and dim and its only viewable on 'superbright 2 mode'! The Monitor is a 2yrs 0ld Mitsubishi 'Blck Diamnd' 930sb. I also recently changed my Graphic card last month to a Nvidia 6800 LE, which is Soft modded with Riva tuner, and was up until today running fine! I rarly play Games on it (Farcry about 10hrs a week)! Any ideas what could be causing this? If it is the Card will i be able to claim on the warranty? Thanks in advance. Steve!

[ed^chigliak]

Try another monitor. Try another monitor cable. Last but not least try another graphics card. Loss of colour(s) is often the monitor or the cable in my experience. Graphics cards tend to artifact although I've had a graphics card fail recently with banding and ghosting which I was certain was the monitor.

I've got a monitor at the moment which goes green... works again if I give it a nudge. Typical loose connection type of fault.

[Kumagoro]

i take it this board doesnt have onboard graphics?

I always get a borad with onbaord graphics no matter how turd it is as you can test with
it.

[wannabgeek]

Try another monitor. Try another monitor cable. Last but not least try another graphics card. Loss of colour(s) is often the monitor or the cable in my experience. Graphics cards tend to artifact although I've had a graphics card fail recently with banding and ghosting which I was certain was the monitor.

I've got a monitor at the moment which goes green... works again if I give it a nudge. Typical loose connection type of fault.

Thanks for replying! I have had the loose lead/green screen before but this time it rarely comes on when i boot up PC and the viewale area has dropped an inch and moved to the left as well which seems rather odd! I will try what you said and prey it is that as i don't have a spare £300/400 availiable! I do know this Monitor has a 3year part exchange warranty"on a retail that is"!..but as this monitor came with my MESH PC would it be classed as Oem and so have a different kind of warranty. Also the Mesh 3Year Warranty only covers Parts for 1year, year 2 & 3 only covers Labour costs, so i don't think i will get any joy there..but saying that they may have a different kind of warranty for monitors as they do in some cases cost nearly half of the whole system!
PS: If Davey from Mesh is reading this can you please email me as i am getting no response from Mesh support!

[wannabgeek]

i take it this board doesnt have onboard graphics?

I always get a borad with onbaord graphics no matter how turd it is as you can test with
it.

Do you mean my Mobo! If so then yes it has on screen graphics. But when that has kicked in before it usually appears really large (800x600) where as now its the same ( 1024x768) ! I cannot get hold of another Cable until the shops are open and i don't know anyone locally as only just recently moved! Any other ideas guys!

Would this Acer 17" (Link below) be ok to play games etc if so how would it compare to the Mitsubishi ? Thanks in advance!

http://www.misco.co.uk/productinform...Open%20Box.htm

[MeshSupport]

wannabgeek

The warranty should still be as quoted for Retail. Our warranty for peripheral items incorporates the warranty from the original manufacturer so it is highly likely your monitor is still in warranty. Whilst we can act as an intermediary (as is our obligation), you can often receive a faster response and turn around by contacting Mitsubishi direct on 0870 120 1160.

If you still have the old card you took out of the PC, I'd try using that first to see if the same thing happens.

I also wouldn't splash out for a new monitor until you are sure that it is the monitor at fault, unless you actually wanted to get a new one anyway.

Davey
Mesh Support

[wannabgeek]

..I finally managed to borrow a Graphics card to isolate this damn problem,but it seems even with the borrowed one i still have green/yellow display! I really cannot understand this! I have tried a color correction prog and i've got the desktop back to normal nearly, but if i play a game or a video or even a photo its really dark, even with the progs bright/cont settings turned up! Everythings pointing to the monitor but how can a 2yr old Monitor go this quick, i use the PC about 3 times a week and i always use a screen saver and Max saving on the power!

[Taz]

Sounds like the monitor/cable is faulty. Can you try the monitor on another PC/laptop to check that still works okay? Just ensure that the resolution/refresh rate of the video card in the PC/laptop is within the specs of the monitor before you do this!

[ed^chigliak]

A small percentage of almost every product can and will fail prematurely. Such is life and there is'nt very much you can do about it. Plugging PC equipment into a surge protected sockets is a precaution I take to protect equipment. Backing up my important data and removing the backup media off site to a different physical location is a precaution I take against a hard drive failing.

You will be pleasantly suprised if it is just the monitor cable. Check it before you send the monitor anywhere. Borrow or purchase a monitor cable and try it. Avoid PC world for cables they are overpriced sometimes by as much as 10x what you pay online. I got a replacement vga cable from ebuyer recently and it was reasonably priced for Belkin Pro quality.

[Allen]

The 930sb doesn't have a removable VGA cable though, only power. At least mine doesn't. Mine has also become faulty recently with exactly the same issues (see http://forums.hexus.net/showthread.php?t=41987), first thing people said is the monitor was faulty. Haven't yet had a chance to try a different graphics card, but I'm pretty certain I can't change the VGA cable.

[Taz]

Also check basics like bent pins on the VGA connector.

[wannabgeek]

Allen is right! There isnt a removeable lead! I think i have really messed things up as i have fiddled with the Monitors RGB/Moire settings, and also messed with the Nvidia's Colour corrections/RGB! Although desktop looks ok (not as it was though) but games,Video's look awfull! What i am gonna have to do is drive 60 damn miles to try it in a friends PC! I recently moved here and don't know anyone "Really need to get out more"! Also Allen i was looking into Mistibushi's Warranty small print,and it seems, to pack and send a monitor to them will cost £35 each way!...But they do give you a replacement (refurbished) while the other is being repaired! "Sounds good...it a'int"! Because to qualify for the replacement they will need to credit the cost from your credit card "Top Bucks,no doubt"..but will recredit it back if the Monitor is returned within 21 days or something like that! WHAT A JOKE!!

Re Taz! No bent pins unfortunately

[Allen]

What?? That's insane! My CC won't have that much on it's limit, let alone balance left!!

And I have no bent pins, unless the cable jumped out itself, bent the pins itself, then plugged itself back in? It happened overnight for me, no movement!

[wannabgeek]

What?? That's insane! My CC won't have that much on it's limit, let alone balance left!!

And I have no bent pins, unless the cable jumped out itself, bent the pins itself, then plugged itself back in? It happened overnight for me, no movement!

Do you know if any of the Dells 30% offers will be as good as the 930sb was? If so i might just go and pay £385 for the 20" 2001FP! What do you think?

[Allen]

Doubt it. The 930sb was a fantastic monitor! TFT's and CRT's are still difficult to compare directly IMO.

Though saying that, I have placed an order for 2x20" 2005FPW's, but it's subject to financing!

[exAndrzej]

...2 year old Mitsubishi 'Black Diamond'...

Not sure if I missed something - but Davey has already told you that the monitor could still be inside the 3 years that Mitsubishi normally...

...what did Mitsubishi say when you contacted them ?