9700 pro now dead!

[marlyred]

Yesterday my 9700 pro died due to the fact that my ati silencer suddenly stopped working, causing the card to overheat. I am going to RMA the cooler, but what about the dead card? Do you think I can make a claim from Arctic Cooling for the damage caused by a faulty cooler?

Thanks

[iMc]

Hmmm you might get told that it's your fault for not fitting it right. I think you'll have a job getting them to buy you a new card, if you haven't got proof. Good luck though, it's worth a try I spose.

[marlyred]

The thing is though that I did fit it correctly and it was working fine for a couple of months. I guess it is impossible to prove it.

[Swafe]

If the coolers broke, and they can test it and find the fan isnt working then they cant say it was incorrectly fitted, as even if it was fitted 100% correct, with no fan your cards gonna be screwed.

Their fault, whether they'll buy you a new card is another matter, you'll get a refund for your cooler or a RMA I bet, but I wouldnt hold in hope of a new card

[Platinum]

Nah they wont, theres no 100% way of proving the cooler failing caused the card to die, something else could have broken at the same time, harsh but thats what a lot of companys use to get them out of this sort of situation.