hard drive problem

[bigtone1234]

my dvd rom hardrive wont read any disk that is inserted, there is no autorun.exe file in it either so it cant run a disk that way. any1 help?

im guessin ill need a new one and if so how would i get the info from that harddrive to another :?

many thnx ant

[bledd]

what you mean is dvd drive (hard drive is usually the C: drive -where you save things onto, and it can't take discs its just in the pc)

go to device manager (right click 'My Computer', properties, Hardware tab, Device Manager), does your dvd drive show with an exclamation mark next to it?

if so, then you need to do this..
Start, Run, type regedit

then..

Click the plus sign ( +) next to the following items in the list:

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet (or the current control set with lowest number if that is all that is listed)
* Control
* Class

#
Select 4D36E965-E325-11CE-BFC1-08002BE10318.
#
Select UpperFilter in the right window and press the Delete key.
Confirm the deletion by clicking Yes.
#
Select LowerFilters in the right window and press the Delete key.
Confirm the deletion by clicking Yes.

go back to device manager, and click scan for hardware changes (or just restart the computer), and they'll show up

[bigtone1234]

ye sorry i mean dvd drive, i have no device manager option in the area u said but there is no exclamation mark next to the drive file

[bigtone1234]

ahhhhh, yes there is 2 exclamation marks next to my dvd drive and next to some numbers which are below it

[bledd]

looks like this yeah?



(but obviously it says it under cd/dvd and not 'imaging devices')


-changed my first post, i forgot to add 'click properties'

[bigtone1234]

i havent got the
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet (or the current control set with lowest number if that is all that is listed)
* Control
* Class

in the list

[bledd]

no no, that is in regedit read what i said carefully, if you remove the wrong things in regedit it'll totally screw your pc..

http://support.microsoft.com/kb/314060

read this and follow it step by step if you'd rather do it that way

[bigtone1234]

okay im with u now, im at the finding upperfilters part, there is a lower filter, but no upperfilter

[bigtone1234]

is it the one that says dvd/cd rom drives on the far right cus thts called default atm