server 2003 help!!

We are trying to gain remote access to our server.

This has a static address. Everything was previously set up by a previous (and now left) administrator and all was fine till we changed routers.

The new router we are using is the Draytek Vigor 2800 VG and the system is Server 2003.

When we ping the static address from outside the network the ping fails. Pinging the static from any computer within our network is successful and we can remotely access the server from any computer within our network. It is not possible however to remotely access the server from an off site machine.

How do we gain full remote access again?

Thanks to anyone that can help

What type of network connection do you have (broadband for example ) ??

The fact that you've changed routers and the problem has started could suggest one of the following

1.) new router has a firewall
2.) new router does not have port forwarding available/setup
3.) new router has requested a new IP address from your dhcp service provided by your ISP.
4.) your machine may not be working with your new router

we have broadband.

we have tried turning off the firewall but this makes no difference.

We have do port forwarding on the router but have not set this up. What is involved there?

it sounds like port fowarding from the description i have read is what we need but its not clear on how i turn our internal ip that works into one that works everywhere..

you need to setup port forwarding so that when the request hits the router it knows the servers IP to send it to. the firewall may still block this even with routing setup but I would not suggest u turn it off, try enabling logging and see what is being refused. The manual for the router will detail port forwarding, I would suggest some unused port to the router and then get the router to convert to a defualt port within your network, this will prevent oppertunist hackers

various manuals and guides for your rrouter can be found HERE

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Originally Posted by d3fiant

various manuals and guides for your rrouter can be found HERE

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many thanks all have sorted it out now thanks for your help ;)

right now after a colleague of mine tripped the power here this has gone down, and isnt working.

and last time he lucked getting it working, i have all the details like the ip we type to go to our email, the server ip, but i dont get what goes where and what ports we are using it doesnt help that it was done via luck last time, can anyone help me?

is this for outlook web access ?


I dont suppose your server is 2003 Small business server is it ?

if so then this might help.

http://www.microsoft.com/technet/pro...sg/appx_c.mspx

http://www.draytek.co.uk/support/kb_...orwarding.html