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Thread: ASUS A8V-E SE: new Hitachi 500gb SATA II not recognised in BIOS

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    ASUS A8V-E SE: new Hitachi 500gb SATA II not recognised in BIOS

    Hi, my first post.

    I foolishly offered to fix my sisters pc after her old HD died. She went and bought a new Hitachi 500gb SATA II drive which I then tried to reinstall xp, which although i'm no expert, i've done many times with no problems.
    Her system specs I don't know fully but they are something like this:
    AMD 3500xp
    ASUS A8V-E SE
    2 Gig RAM
    Nvidia PCI Graphics Card (dont know the model)

    The thing is the new HD is not seen in the bios. I've tried setting it to IDE and RAID and still it's not there. I know the HD is fine as i've had it running in my own PC with no problems, also i've tried another HD in both the SATA slots on her PC and the bios recognises them so I can rule out any problems with connectors/leads/MB etc.

    Now I think the MB needs the via drivers for this HD which I slipstreamed onto a XP image with nlite (as the PC has no floppy drive!) and then tried to install WIndows, but I get to the part where I can choose which drive to install and there's none there.

    I've read that the Hitachi drive comes as 1.5gb sec as standard so I don't think 3.0gb speed is the problem. I've also tried the Hitachi HD tool program and that doesn't see the HD either!

    I'm at a loss. The previous HD was SATA and worked fine until it died.

    The options I have next are to install an old floppy drive and try and install the via raid and SATA drivers in the hope that the bios can then see it. Would this be the solution?
    Should I consider flashing the motherboard's bios? Which I don't really want to do.

    Any help would be greatly appreciated.

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    Re: ASUS A8V-E SE: new Hitachi 500gb SATA II not recognised in BIOS

    welcome

    the VIA8237 southbridge doesn't negotiate well with SATA300 drives - try jumpering the HDD for SATA150 compatability (or it's possible on Hitachi that you'll have to do it by running their utility).

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    Re: ASUS A8V-E SE: new Hitachi 500gb SATA II not recognised in BIOS

    BUFF is probably right here. You'll need to move the jumper on the back of the drive to force it into SATA150 mode.

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    Re: ASUS A8V-E SE: new Hitachi 500gb SATA II not recognised in BIOS

    Quote Originally Posted by BUFF View Post
    welcome

    the VIA8237 southbridge doesn't negotiate well with SATA300 drives - try jumpering the HDD for SATA150 compatability (or it's possible on Hitachi that you'll have to do it by running their utility).

    Yeah I have in fact sorted it since.
    It was indeed what I suspected, the drive shipped with a 3.0gb trans speed as standard, even though Hitachi and Asus state on thier web site that it runs at 1.5gb as default.

    I had to install it into my own PC and run the hitachi software (the Hitachi Deststar HD's are jumperless, just to make it even harder to install) to change it to 1.5, as it wasn't possible to do this when the bios can't even see the drive due to it running at 3.0!

    Cheers Hitachi and Asus I wasted over a day trying to sort it.
    Ty for the replies.

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