Samsung R60+ Laptop DVD problems....

[Residual]

Dear all I recently purchased a R60+ laptop from Play.com. I was overjoyed with the product, however when I tried playing DVD movies on the machine I ran into a problems.

The problem I'm experiencing is that the drive is able to read cds and dvds with programs on them. However when I try to play DVD movies the drive locks up just keeps on spinning. I cant eject the disc nor get into My Computer to see the DVD drive. The drive just wizzzes around at high speed. In the end I have to turn the machine off and reboot.
I have found that the DVD plays movies sometimes when I've placed a cd containing a program such as a game into a drive and then placed a movie DVD.

Could this problem be attributed to a faulty drive or driver conflict. Could anyoneplease help as this is really bugging me.

Thanks

[vinnyT]

Have you tried playing the dvd with different software, e.g. vlc free from VLC media player - Overview or ffdshow also free, from SourceForge.net: ffdshow.

If this plays the dvd's then it rules out hardware problems, if not, then it would suggest that the drive itseld is the problem.

[Residual]

Hmmm I have Power DVD installed. Shall I uninstall and see if the DVD plays with the above mentioned program?

[s_kinton]

Hmmm I have Power DVD installed. Shall I uninstall and see if the DVD plays with the above mentioned program?

Yes, try it with media player and the programs listed above. Sounds like an odd problem thats more likely software related than hardware - given that it reads disks fine.