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Thread: Brand new samsung 1tb hdd, help ! :(

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    Previously modd1uk Cornholio's Avatar
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    Brand new samsung 1tb hdd, help ! :(

    Bought it from scan today, came home..and its recognizing 32mb, great...i buy a hdd that has less capacity than a pen drive. What can i do ? ive tried what i can think of but still no joy :'(

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    Re: Brand new samsung 1tb hdd, help ! :(

    are you sure that isn't just the Cache?
    those HDDs have a 32Mb Cache.

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    Re: Brand new samsung 1tb hdd, help ! :(

    Im 100% sure dude, the capacity of the HDD is showing as 32mb ! doing my effin head in :'(

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    Re: Brand new samsung 1tb hdd, help ! :(

    what does it say the capacity is in the bios?

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    Re: Brand new samsung 1tb hdd, help ! :(

    Apparently its a common problem with gigabyte mobos

    http://forums.hexus.net/scan-care-he...ity-error.html

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    Re: Brand new samsung 1tb hdd, help ! :(

    Ive fixed it, found a really really simple way of doing it. Ide write a quick how to if it could be put somewhere, i can guarantee somebody will have the same problem.

    I think scan should put a note on their site saying something like " This hard drive has been known to have issues with gigabyte motherboards ".

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    Re: Brand new samsung 1tb hdd, help ! :(

    Actually its down to the user to research any known incompatibilities/problems unless the manufacturer has specifically issued a warning to retailers.

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    Re: Brand new samsung 1tb hdd, help ! :(

    Sounds stupid that when its clear there is a problem with gigabyte mobo's !

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    Re: Brand new samsung 1tb hdd, help ! :(

    yeah, but if Scan know that there's a problem, it's nice of them to tell us, isn't it?
    they don't have to though, you're right.

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    Re: Brand new samsung 1tb hdd, help ! :(

    I agree about doing your research...i normally do, but figured it was only a hdd, 20 seconds job and its done, working. Not hours and hours trying to get it to read bigger than 32mb !

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    Re: Brand new samsung 1tb hdd, help ! :(

    explanation: gigabyte mobos use HPA (Host Protected Area) in HDD to store copy of bios just to restore it in case of main bios failure (it's called "Virtual Dual BIOS" as far as i remember).
    so that's the reason.

    and this Virtual Dual Bios can be very useful, when main bios goes corrupt, then no need to send to RMA

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    Re: Brand new samsung 1tb hdd, help ! :(

    Allo!

    I bought the 500Gb version also from Scan today. I have an Asus motherboard (P5Q-E) though and the hard drive is showing as being 130Gb. What was your solution to the problem? Is it a cross-board issue?

    Regards,
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    Quote Originally Posted by nvisage View Post
    Allo!

    I bought the 500Gb version also from Scan today. I have an Asus motherboard (P5Q-E) though and the hard drive is showing as being 130Gb. What was your solution to the problem? Is it a cross-board issue?

    Regards,
    Lewis
    http://www.hdat2.com/

    Download the bootable ISO, HDAT2ISO_4_6b3.RAR on the download page

    Burn the .iso to a disc, restart pc, boot to disc then follow Question 1 on the FAQ page

    Should work perfect, its what i did and it went from showing 32mb to 1000gb

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    Re: Brand new samsung 1tb hdd, help ! :(

    Quote Originally Posted by modd1uk View Post
    http://www.hdat2.com/

    Download the bootable ISO, HDAT2ISO_4_6b3.RAR on the download page

    Burn the .iso to a disc, restart pc, boot to disc then follow Question 1 on the FAQ page

    Should work perfect, its what i did and it went from showing 32mb to 1000gb
    Nice one mate! I'll give that a try, thanks.
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    Re: Brand new samsung 1tb hdd, help ! :(

    All I need to do is burn the ISO don't I? I don't need to fiddle with any boot options? (I'm using CDBurnerXP)
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    Re: Brand new samsung 1tb hdd, help ! :(

    Quote Originally Posted by nvisage View Post
    Allo!

    I bought the 500Gb version also from Scan today. I have an Asus motherboard (P5Q-E) though and the hard drive is showing as being 130Gb. What was your solution to the problem? Is it a cross-board issue?

    Regards,
    Lewis
    Don't use pre-SP1 Windows XP. That's the solution. The issue described by the OP is different.

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