how can i stop my pc blue screening?

hey, i built my 1st pc about 5 months ago and it was great. Resently i began having problems when playing game online (maily teamfortress 2 and guild wars). i though nothing of it at 1st but it has lately been happening more oftern, i've checked my graphics card (radeon 4870) and cpu (Q6600) temps and they seem to be fine. I though it could be my drivers but they are all upto date and now im stuck with what to do... im going to reapply the thermal paste on my cpu to see if that changes anything.

any thoughs or help would be great.

thanks, Thomas

yh...the codes i get are....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 117
BCP1: FFFFFA800463B4E0
BCP2: FFFFFA60034224D4
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

whats the blue screen errors ?

there should be a line of text and a stop error 0x00000005 type code that we need to help you

no-one tell him to buy a Mac or to install Linux please. ;)

List your full system specs please :) . It could be memory voltage or something like that, most mobo's default to 1.8v which should be ok for getting into the bios but can cause instability under a bit of load if using high performance memory which need slightly more voltage.

Could be a number of things though....

Quote:

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Originally Posted by mac124

List your full system specs please :) . It could be memory voltage or something like that, most mobo's default to 1.8v which should be ok for getting into the bios but can cause instability under a bit of load if using high performance memory which need slightly more voltage.

Could be a number of things though....

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Agreed - could be number of things, but my first suspicion would be the RAM as well.

It could be a power supply problem; what PSU do you have?

dont you think we should find out what the error code is 1st guys ?

A lot of blue screens tend to be memory dumps or caused by memory issues. Hence my post to check memory voltage / memory settings in general.

The actual code would be useful though.

Quote:

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Originally Posted by GoNz0

dont you think we should find out what the error code is 1st guys ?

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Quote:

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Originally Posted by mac124

A lot of blue screens tend to be memory dumps or caused by memory issues. Hence my post to check memory voltage / memory settings in general.

The actual code would be useful though.

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The errors and relevant codes should be listed in Event Viewer.

yep, lets see those codes and we will move on from there :):rolleyes:

Have you tried re-seating the RAM?
If the ram has gold contacts and the motherboard has silver contacts then these can oxidise over time and cause errors, metals like this have been known to become unstable as their properties are different.

i dont think he is coming back so theres not much point replying

sorry, i havnt been watching these forums in ages....havnt read all the comments but here are the code thingys.....

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057


if any of the others are needed please let me no lol

buy a Mac or install Linux

sumone please help, i've run out of ideas

Is your rig overclocked? If so set it back to normal speeds immediately. If that solves problem then you had an unstable overclock.

Apart from that, we still need to know what the stop error was (as requested above) i.e. STOP 0x000000?? where ?? is the relevant characters.

erm...im not over clocked and where is this stop error thingy?

Quote:

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Originally Posted by onlypure22

erm...im not over clocked and where is this stop error thingy?

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When the PC Blue screens it will be at the top of the blue screen saying something like:

STOP: 0x000000000 00000000 0000000 0000000

Obviously the numbers are different. If you get this stop code it will help out a little better. Also if it's a driver issue it will mention the driver in question at the bottom of the screen.

best bets to get the digital camera at the ready :)

lol ok...but it maybe a bit hard as when it blue screens it kinda go like a chess bord....like all checkerd...

hey again anyone who is still trying to help...for this week i've borrowed my friends 9800 gtx, i've installed the latest drivers....and it appeares to be working fine, is there anyway i can check to see if my graphics cards drivers are working properly or that the card its self isnt faulty? (i'm talking about my radeon 4870 here)

You could try it in another system and see if the same problem occurs. If it does then you can be pretty sure it'll be the GPU.

hmm....hadnt though of that one lol...i will do =) thanks