Vista won't boot up :(

[vincent.m]

Hey guys,
i was using my computer this morning and I was installing the updates and then mid way my computer crashed (i was running a virus scan at the same time) and when i restarted it (i just turned off the power with the switch as i was about to go out) and when i came back i tried to turn it on and it won't boot. basically it goes to screen where it says that it is installing the updates and it is at 3 of 3 at 0% and before anything really happenes, it will automatically restart, it does this several times.

i have tried it in safe mode and it doesnt boot either. i have a lot of things that i want to keep, i dont know how to get it working again! i called up some technical support and they said i have a virus and wanted me to sign up to this membership for £70.99 and i get unlimited technical support! i cant afford this. what can i do? can i tell the updates not to start?

pleeease help me

[Phage]

Sounds as if the AV borked the install of the updates.
I'd boot from CD and then try and then go back to the last restore point.

[vincent.m]

sorry, what is AV bork?? also i used tune up uilities to clear my restore points as i didnt think that i would need i

[Will Smith]

Heh cant believe a so called tech support company could claim it to be a virus. amazing.

My advice is to do a repair install

[Phage]

The update will have acted in many ways similarly to malware by altering key elements of the OS. As your Anti-Virus was active at the same time I am assuming that the two apps interacted badly and effectively left your OS in a state between updates, and no longer functions.

If you cannot restore, then I think you may have to re-install windows. Boot from CD and then re-install from scratch. I don't believe that this will affect your other data, but it may be worthwhile to take a backup by taking out the HDD, attaching it to another machine and copying the data across.