Page 2 of 3 FirstFirst 123 LastLast
Results 17 to 32 of 39

Thread: PC Crashing more often now : ( Please Help

  1. #17
    Senior Member
    Join Date
    Jan 2007
    Posts
    274
    Thanks
    11
    Thanked
    8 times in 8 posts

    Re: PC Crashing more often now : ( Please Help

    if you have a volt or multimeter you can check the terminal voltage on the battery. If it is less than 3V then it is a good indicator that it's expired

  2. #18
    Senior Member
    Join Date
    Aug 2005
    Posts
    334
    Thanks
    10
    Thanked
    12 times in 12 posts

    Re: PC Crashing more often now : ( Please Help

    As you seem to have tried the obvious

    is there any problem with the electrical supply / cables / earthing...
    is any other device failing or locking up?

    I had an intermittently faulty fridge - freezer which caused similar...

  3. #19
    Senior Member
    Join Date
    Sep 2009
    Posts
    542
    Thanks
    10
    Thanked
    12 times in 12 posts

    Re: PC Crashing more often now : ( Please Help

    what voltage is shown in the bios for the ram

    and what is the recommended voltage on the sticks themselves

    i had similar crashing issues, and it was the voltage that was set wrong, even in auto

  4. #20
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by vti_786 View Post
    what voltage is shown in the bios for the ram

    and what is the recommended voltage on the sticks themselves

    i had similar crashing issues, and it was the voltage that was set wrong, even in auto
    2.10v which is what is stated on sticker of RAM.
    Cheers

  5. #21
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by speardane View Post
    As you seem to have tried the obvious

    is there any problem with the electrical supply / cables / earthing...
    is any other device failing or locking up?

    I had an intermittently faulty fridge - freezer which caused similar...
    Not that i know of, every think seems ok.
    Cheers

  6. #22
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    I have changed the SATA port from using 1 to 4 to see if that makes a difference. Guess i will find out in a weeks time or so.... fingers crossed!

    Thanks to all for the help and ideas so far!

    Cheers

  7. #23
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by semo View Post
    if you have a volt or multimeter you can check the terminal voltage on the battery. If it is less than 3V then it is a good indicator that it's expired
    Am going to just replace it to be on the safe side if it crashes again, + don't have a Volt meter.
    Cheers

  8. #24
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Can not believe it but i think i have sorted it now as PC has been fine after removing Samsung PC Studio Software which had a non compatible driver. Of all the things... FFS! i don't know... but my rig is all good again so happy days...

    Thanks for all your time and help all!

  9. #25
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Dam!

    I am back.... just when i thought i had sorted it as PC has been running fine for a month it has come back again where PC just freezes. The good new though is that i got a BSOD for a change after rebooting so i did what i was advised to do and use Crash Analyser and it came up with the following.

    Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.




    Also seeing this alot in Event viewer?

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c9 (0x0000000000000226, 0xfffff88001861870, 0xfffff9801cbccee0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050210-36660-01.

    \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

    On Sun 02/05/2010 07:44:15 AM your computer crashed
    This was likely caused by the following module: rapportpg64.sys
    Bugcheck code: 0xC9 (0x226, 0xFFFFF88001861870, 0xFFFFF9801CBCCEE0, 0x0)
    Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
    Dump file: C:\Windows\Minidump\050210-36660-01.dmp
    file path: \??\C:\Program Files (x86)\Trusteer\Rapport\bin\RapportPG64.sys



    On Sun 02/05/2010 02:04:44 AM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x19 (0x3, 0xFFFFFA8003E84B00, 0x0, 0xFFFFFA8003E84B00)
    Error: BAD_POOL_HEADER
    Dump file: C:\Windows\Minidump\050210-34039-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.


    Can any one help? All i can tell its not happy with a driver but i have updated all i think!
    Also when the PC rebooted into windows it told me that it had recovery from a serious error and when i said Yes said to MS the PC went to a BSOD again for about 5 seconds and rebooted.

    I guess at least my PC is giving me a bit more to go on now?

    Cheers

  10. #26
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help


    Also seeing this alot in Event viewer?


    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c9 (0x0000000000000226, 0xfffff88001861870, 0xfffff9801cbccee0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050210-36660-01.

    \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

  11. #27
    Ex-MSFT Paul Adams's Avatar
    Join Date
    Jul 2003
    Location
    %systemroot%
    Posts
    1,926
    Thanks
    29
    Thanked
    77 times in 59 posts
    • Paul Adams's system
      • Motherboard:
      • Asus Maximus VIII
      • CPU:
      • Intel Core i7-6700K
      • Memory:
      • 16GB
      • Storage:
      • 2x250GB SSD / 500GB SSD / 2TB HDD
      • Graphics card(s):
      • nVidia GeForce GTX1080
      • Operating System:
      • Windows 10 x64 Pro
      • Monitor(s):
      • Philips 40" 4K
      • Internet:
      • 500Mbps fiber

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by malice19 View Post
    \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
    This is not a problem, the system did NOT load the driver and is letting you know in case you get a problem using an application.
    The clue is in the path to the driver (SysWow64) - it's a 32-bit driver on a 64-bit version of Windows - it is impossible to load that driver.
    staropen.sys looks like it might be part of Rocket Division's StarBurn software.


    Chronologically, your first crash was a pool memory corruption (STOP 0x19) - most likley a kernel mode driver, an outside chance it is RAM (depends how consistent the crashes are):
    Quote Originally Posted by malice19 View Post
    On Sun 02/05/2010 02:04:44 AM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x19 (0x3, 0xFFFFFA8003E84B00, 0x0, 0xFFFFFA8003E84B00)
    Error: BAD_POOL_HEADER
    file path: C:\Windows\system32\ntoskrnl.exe
    The problem with bugchecks caused by memory corruption is that even the dump cannot be relied on - the crash occurs because we hit the corruption, not when the memory was corrupted.


    The next crash a few hours later is being pinned on the Trusteer driver rapportpg64.sys:
    Quote Originally Posted by malice19 View Post
    On Sun 02/05/2010 07:44:15 AM your computer crashed
    This was likely caused by the following module: rapportpg64.sys
    Bugcheck code: 0xC9 (0x226, 0xFFFFF88001861870, 0xFFFFF9801CBCCEE0, 0x0)
    Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
    file path: \??\C:\Program Files (x86)\Trusteer\Rapport\bin\RapportPG64.sys
    Some chaps over here seem to be reporting a stability issue with this driver on Windows 7 x64 quite recently, and Trusteer Support claim a later version is stable.

    Also, the bugcheck implies that Driver Verifier was enabled, at least for this driver, which caught its bad behaviour (hence the much quicker bugcheck).
    This is a much more reliable piece of information, so I would start by taking this piece of (Trusteer) software out of the equation, or at the very least updating to the latest stable version if it's not already on it.
    ~ I have CDO. It's like OCD except the letters are in alphabetical order, as they should be. ~
    PC: Win10 x64 | Asus Maximus VIII | Core i7-6700K | 16GB DDR3 | 2x250GB SSD | 500GB SSD | 2TB SATA-300 | GeForce GTX1080
    Camera: Canon 60D | Sigma 10-20/4.0-5.6 | Canon 100/2.8 | Tamron 18-270/3.5-6.3

  12. Received thanks from:

    malice19 (05-05-2010)

  13. #28
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by Paul Adams View Post
    This is not a problem, the system did NOT load the driver and is letting you know in case you get a problem using an application.
    The clue is in the path to the driver (SysWow64) - it's a 32-bit driver on a 64-bit version of Windows - it is impossible to load that driver.
    staropen.sys looks like it might be part of Rocket Division's StarBurn software.


    Chronologically, your first crash was a pool memory corruption (STOP 0x19) - most likley a kernel mode driver, an outside chance it is RAM (depends how consistent the crashes are):The problem with bugchecks caused by memory corruption is that even the dump cannot be relied on - the crash occurs because we hit the corruption, not when the memory was corrupted.


    The next crash a few hours later is being pinned on the Trusteer driver rapportpg64.sys:

    Some chaps over here seem to be reporting a stability issue with this driver on Windows 7 x64 quite recently, and Trusteer Support claim a later version is stable.

    Also, the bugcheck implies that Driver Verifier was enabled, at least for this driver, which caught its bad behaviour (hence the much quicker bugcheck).
    This is a much more reliable piece of information, so I would start by taking this piece of (Trusteer) software out of the equation, or at the very least updating to the latest stable version if it's not already on it.
    Will update the Trusteer software and see how it goes.... tried windows update and it did install drivers for my Nvidia Geforce 260, but i only recently updated it from the main Nvidia site not long ago. Not sure but i have always thought its better to use drivers from Nvidia site than from Windows update?

    Cheers for your time.

  14. #29
    Ex-MSFT Paul Adams's Avatar
    Join Date
    Jul 2003
    Location
    %systemroot%
    Posts
    1,926
    Thanks
    29
    Thanked
    77 times in 59 posts
    • Paul Adams's system
      • Motherboard:
      • Asus Maximus VIII
      • CPU:
      • Intel Core i7-6700K
      • Memory:
      • 16GB
      • Storage:
      • 2x250GB SSD / 500GB SSD / 2TB HDD
      • Graphics card(s):
      • nVidia GeForce GTX1080
      • Operating System:
      • Windows 10 x64 Pro
      • Monitor(s):
      • Philips 40" 4K
      • Internet:
      • 500Mbps fiber

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by malice19 View Post
    Not sure but i have always thought its better to use drivers from Nvidia site than from Windows update?
    Really makes no difference - both are written by nVidia, only they asked us to put certain releases on the Windows Update site.
    The ones from nVidia are usually more recent, but also most often only have fixes for specific titles or support for new cards.
    ~ I have CDO. It's like OCD except the letters are in alphabetical order, as they should be. ~
    PC: Win10 x64 | Asus Maximus VIII | Core i7-6700K | 16GB DDR3 | 2x250GB SSD | 500GB SSD | 2TB SATA-300 | GeForce GTX1080
    Camera: Canon 60D | Sigma 10-20/4.0-5.6 | Canon 100/2.8 | Tamron 18-270/3.5-6.3

  15. #30
    Banhammer in peace PeterB kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    30,749
    Thanks
    1,789
    Thanked
    3,289 times in 2,647 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte Z390 Aorus Ultra
      • CPU:
      • Intel i9 9900k
      • Memory:
      • 32GB DDR4 3200 CL16
      • Storage:
      • 1TB Samsung 970Evo+ NVMe
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell S2721DGF
      • Internet:
      • rubbish

    Re: PC Crashing more often now : ( Please Help

    And just to add an anecdote - I recently updated a computer's nvidia drivers via windows update and it resulted in lots of stability problems in fallout 3 (this was a 8800GT). Rolling back to older drivers (a process possibly made easier by going through the windows update route) sorted the stability problems out. Now with nVidia drivers I always apply the 'if it ain't broke'.. adage..

  16. #31
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Quote Originally Posted by kalniel View Post
    And just to add an anecdote - I recently updated a computer's nvidia drivers via windows update and it resulted in lots of stability problems in fallout 3 (this was a 8800GT). Rolling back to older drivers (a process possibly made easier by going through the windows update route) sorted the stability problems out. Now with nVidia drivers I always apply the 'if it ain't broke'.. adage..
    Yea im sure i also used windows update for an older nvidia card i had and it worked but the games ran like a dog? Think i will update it again from Nvidia.

  17. #32
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    791
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: PC Crashing more often now : ( Please Help

    Enjoy it looks like it was the RAM at fault, not that it is faulty but that my MOBO does like it... Went back to my old 4 GB RAM sticks which are slower but has now worked fine for 2 months.

    Next time i will research a bit more before buying ram to make sure that one im getting does not have any known issues with my MOBO next time.

    Cheers for all the posts peeps!

Page 2 of 3 FirstFirst 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. PC is crashing...here are the symptoms, can you help?
    By cptwhite_uk in forum PC Hardware and Components
    Replies: 3
    Last Post: 03-08-2007, 11:59 AM
  2. Crashing and bootup problems. help :) please
    By ste1 in forum Help! Quick Relief From Tech Headaches
    Replies: 4
    Last Post: 31-08-2006, 12:30 AM
  3. PC Crashing
    By bindo in forum PC Hardware and Components
    Replies: 5
    Last Post: 20-01-2006, 12:03 AM
  4. Constant crashing
    By ch9lss in forum Help! Quick Relief From Tech Headaches
    Replies: 11
    Last Post: 30-12-2005, 01:00 AM
  5. New RAM system crashing !
    By Ben_UK in forum PC Hardware and Components
    Replies: 7
    Last Post: 13-05-2004, 09:57 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •