Originally Posted by
Spud1
You don't have a leg to stand on regarding breaks - what it says in the "handbook" doesn't matter, it's what your contract says that does.
The health and safety issues are much more important, and this is where you can take action, but it's on YOU and your workmates to put pressure on to get it sorted.
Steps I would follow would be:
1) Write a letter to the store manager (forget your line manager - go to the store manager with this), explain your concerns over health + safety, and request steel toe capped boots for you and your workmates. Put a line in asking for full explanations of why not if they get refused.
2) If this doesn't work (it's ignored, or you get a fat no), then ring your local council - either Citizens Advice (to confirm who to talk to in your area), or just go straight to trading standards H+S department and make a formal complaint. They are obliged to investigate, and at the very least tell you if you are in the right or not.
3) You also have the option of going to your area manager - easy to find out, just ring Head office and ask..or better still complain directly there.
Forget trying to argue about breaks, it's pointless..but go get them for H+S. If you have an injury at the moment you'd be looking at a large amount of compensation, IF you have raised the issues and can prove that it's been ignored, that is one reason why getting it in writing is critical.