SandyBridge BSOD on resume

[Alistair]

Setup my new kit a couple of days ago & thought everything was fine. I have a new B3 revision board so didn't forsee any problems.

When I wake the PC either from hibernation or subsequently after disabling hibernation, waking the hard drives to resume. I get a BSOD

I did a fresh install of x64 sp1 on the machine when i built it. So really looking for suggestions. I havethe sam corsair ram that I had in the clarkdale setup so don't think that is an issue.

[barry2811]

By and chance do you have a hard drive greater than 1TB and do you use the Microsoft AHCI driver?

[Alistair]

By and chance do you have a hard drive greater than 1TB and do you use the Microsoft AHCI driver?

Yes, to both questions. I have a 40 GB Intel SSD as my boot drive & a WD 2TB for storage. Yes. using AHCI. Any ideas or are you in a similar situation?

[barry2811]

Yes, to both questions. I have a 40 GB Intel SSD as my boot drive & a WD 2TB for storage. Yes. using AHCI. Any ideas or are you in a similar situation?

I had a similar issue with my old motherboard when I had to use the Microsoft AHCI driver due to the AMD one not supporting TRIM on my old southbridge.

The issue is to do with the Microsoft AHCI driver and hard drives greater than 1TB taking longer to spin up.

The hotfix below solved the issue for me on my old motherboard. I don't have the issue now, due to using a newer motherboard and using the AMD AHCI driver.

http://support.microsoft.com/kb/977178

You could either try the hotfix, or change to the Intel AHCI driver.

[Alistair]

Thanks

Hotfix wasn't applicable to my machine & just checked. I am using the intel driver atm :-(

[Alistair]

any more ideas?

If I disable hibernation & do not allow hdds to sleep I do not get the issue

[Agent]

What is the BSOD code? Any files mentioned when crashing?

[Alistair]

What is the BSOD code? Any files mentioned when crashing?

I have the event viewer open but am unsure where to look for the information?

[Alistair]

Think I might have found the relevant bit:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/03/2011 09:13:23
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: HTPC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-03-11T09:13:23.488812300Z" />
<EventRecordID>3798</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>HTPC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff88004433d72</Data>
<Data Name="BugcheckParameter3">0xfffff88009115c00</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

[Agent]

It looks like a hardware or driver related error - Could do with the mini.dup file that's generated when the crash happens.

From looking around, the most common causes (in no order) are graphics driver, audio driver and memory errors (faulty hardware normally - use memtest to check)

[Alistair]

Thanks. The memory came out of my clarkdale setup & was OK & have subsequently bought another set for my brother's PC upgrade & it does the same too. Same ram just a few revisions newer. had a look in C:windows minidump but there was nothing there

[Alistair]

I have turned off hybrid sleep & it might be OK now. I did write down the BSOD the last time it happened:

SYSTEM_SERVICE_EXCEPTION

NXPCAP64.SYS ADDRESS FFFFF88004448D72 BASE AT FFFFF8804427000