Unable to update norton

[silent ben]

Norton asks daily to run live update, but for a week now it has been refused connection to the server. I go to the symantec website today only to have my browsers connection refused as well.

So whats gone wrong? i cant update my virus definitions so cant check if theres a new virus on my PC . Have you guys got any ideas on what could have gone wrong so i can once again have a happy PC

Ben

[Lee H]

Your not running protowall by any chance are you?

If so then this usually blocks communication with Norton's update servers.

[Richie]

We had this on one of our work PC's.... Was a virus stopping it.

Have you tried donwlaoding the defs from www.sarc.com as opposed to www.symantec.com ??

Here's a direct link to the most recent updates - http://www.sarc.com/avcenter/downloa...23-007-i32.exe Just download and run the file.

If it still doesnt work I will upload the recent defs to my webspace tonight when I get home form work so you can get them in case it is a virus stopping access to those sites

[Richie]

latest defs - www.dataless.co.uk/temp/NAV.rar

[silent ben]

Cheers richie, you've made me a happy man

Ben

[Spud1]

also make sure your not running peerguardian while you try to update - that blocks plenty of websites for me. I use panda not norton so i cant confrim that it works tho =)

[Richie]

Cheers richie, you've made me a happy man

Ben

np

[silent ben]

hmmm, new problem, when i run live update, it just closes without an error message or anything.

Ben

[Richie]

Done a virus scan ?

[Jiff Lemon]

Booted into safe mode and tried applying the updates?
I'd also suggest a Scan whilst in safe mode.