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Thread: Unable to update norton

  1. #1
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    Unable to update norton

    Norton asks daily to run live update, but for a week now it has been refused connection to the server. I go to the symantec website today only to have my browsers connection refused as well.

    So whats gone wrong? i cant update my virus definitions so cant check if theres a new virus on my PC . Have you guys got any ideas on what could have gone wrong so i can once again have a happy PC

    Ben

  2. #2
    mutantbass head Lee H's Avatar
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    Your not running protowall by any chance are you?

    If so then this usually blocks communication with Norton's update servers.

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    We had this on one of our work PC's.... Was a virus stopping it.

    Have you tried donwlaoding the defs from www.sarc.com as opposed to www.symantec.com ??

    Here's a direct link to the most recent updates - http://www.sarc.com/avcenter/downloa...23-007-i32.exe Just download and run the file.

    If it still doesnt work I will upload the recent defs to my webspace tonight when I get home form work so you can get them in case it is a virus stopping access to those sites


    Fun Not Frags - www.gsvgaming.net

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    Cheers richie, you've made me a happy man

    Ben

  6. #6
    Theoretical Element Spud1's Avatar
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    also make sure your not running peerguardian while you try to update - that blocks plenty of websites for me. I use panda not norton so i cant confrim that it works tho =)

  7. #7
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    Quote Originally Posted by silent ben
    Cheers richie, you've made me a happy man

    Ben
    np


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  8. #8
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    hmmm, new problem, when i run live update, it just closes without an error message or anything.

    Ben

  9. #9
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    Done a virus scan ?


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  10. #10
    Oh no!I've re-dorkalated! Jiff Lemon's Avatar
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    Booted into safe mode and tried applying the updates?
    I'd also suggest a Scan whilst in safe mode.

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